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Just Upgraded To 4mb
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Old 08-02-2007, 17:17   #1
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Just Upgraded To 4mb

how long till i see the 4mb service? i called them over 2/3 hrs ago

i have logged into my cable modem and it still says 2mb

any ideas ?
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Old 08-02-2007, 17:18   #2
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Re: Just Upgraded To 4mb

24 hours usually I think.
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Old 08-02-2007, 17:21   #3
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Re: Just Upgraded To 4mb

cheers mate, wasnt sure if it was an instant process or not
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Old 08-02-2007, 17:35   #4
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Re: Just Upgraded To 4mb

Unplug your cable modem from the wall socket (AC power) and wait 5 mins and then reboot the modem and try again.
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Old 08-02-2007, 17:41   #5
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Re: Just Upgraded To 4mb

i was upgraded to 4mb when i was still on the fone to them a couple of months ago i didnt need to do anything sometimes it is right away and some it aintjust ur donald duck i guess
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Old 08-02-2007, 17:43   #6
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Re: Just Upgraded To 4mb

When i was upgraded to 10Mb, the guy told me to reboot my modem in an hour, i did and i was on 10Mb
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Old 08-02-2007, 21:51   #7
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Re: Just Upgraded To 4mb

ye i remeber upgrading a while back and it was instant, this is about 7 hrs now and its still on 2 meg, .. i gues it looks like it will be the 24 hr
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Old 08-02-2007, 21:55   #8
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Re: Just Upgraded To 4mb

Unplug the modem for a few minutes like steve1971uk said.
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Old 08-02-2007, 22:18   #9
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Re: Just Upgraded To 4mb

i have done, several times, left it off for 30 mins just too ad still on 2mb
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Old 08-02-2007, 22:25   #10
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Re: Just Upgraded To 4mb

Go on this site: https://autoreg.autoregister.net/cgi-bin/cablecheck

M: 2Mb
L: 4Mb
XL: 10Mb

Shows you what speed they have put you on.
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Old 08-02-2007, 22:40   #11
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Re: Just Upgraded To 4mb

" You are currently subscribed to the Broadband Size: M "
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Old 09-02-2007, 14:16   #12
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Re: Just Upgraded To 4mb

still says im on 2mb
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Old 09-02-2007, 16:41   #13
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Re: Just Upgraded To 4mb

I don't think the Virgin Media CS have upgraded you on their system. I would ring back and check what's going on.
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Old 09-02-2007, 16:50   #14
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Re: Just Upgraded To 4mb

ok currently in a que to cs.

p.s whats weather like in leicester mate, me and the missus are meant to be comin over from stoke tonight. if it carries on snowing we wont bother though..

still on hold... ( annoying hold music too )
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Old 09-02-2007, 16:52   #15
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Re: Just Upgraded To 4mb

LOL It's actually been snowing for an hour now, it's melting straight away though, it's all wet here.
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