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Teesside - Intermittent 4MB Service
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Old 07-02-2007, 09:18   #1
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Teesside - Intermittent 4MB Service

Hey, does anyone else in the Teesside area have this problem with their broadband?

Been two days now, we have some kind of connection for a few minutes and then it dies. The modem has to reconnect to the cable line and we're back on. Happens every 5 minutes or so. Very frustrating.

I read in the status that work is being carried out this week on the broadband systems, but nothing specific on Teesside or any surrounding areas as far as I can see.

Just for your information, we're connected to 4MB and have the (very old) Terayon TJ210.
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Old 07-02-2007, 09:50   #2
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Re: Teesside - Intermittent 4MB Service

Yup, getting that in ipswich too - same service, same modem. And I have a feeling that they are going to be even harder to talk to once the merger is all settled
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Old 07-02-2007, 09:58   #3
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Re: Teesside - Intermittent 4MB Service

Just got off the phone to ntl:, they're sending an engineer this afternoon to take a look.

Hopefully they will rid us of this modem and find the problem, but even the guy on the phone said it could be anything!

Also, all of the teesside area will apparently be off overnight due to upgrade work, not sure about Ipswich.
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Old 07-02-2007, 12:10   #4
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Re: Teesside - Intermittent 4MB Service

Get him to swap the modem....mine was doing the same on 10mb until i got it swapped for a 250...there appears to be a problem with the Terror-yons...a quick scout round the forums will show just how big it is
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Old 07-02-2007, 17:37   #5
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Re: Teesside - Intermittent 4MB Service

The guy replaced the modem with the ntl:250. No problems whatsoever.
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