16-11-2006, 15:42
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#1
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cf.member
Join Date: Feb 2006
Posts: 41
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Slow NTL connection
First off all, sorry for swearing, but this is just beyond a joke now and I just wanna punch something. For the last month or so, My NTL connection has been **** poor.
I know its something to do with NTL... both my pcs suffer this.
When it goes down, it goes down and I cannot access nothing. I try pinging stuff when this happens and I get 75% packet loss everytime. This happens very frequently, every day of my worthless fricking life, I just gotta leave it and come back later... but why I am paying £40 a month for this ****>
dont get me started on my gaming experience... 
I just give up and I dont know what to do, I dont fancy calling the Cowboys at tech support because they'll only feed me some bull****. WHAT THE HELL IS GOING ON !!!!
my modem is that ****ty silver 200 model and I run the latest Linksys router, not wireless with dd-wrg firmware.
help me god
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16-11-2006, 16:05
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#2
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Happily insane
Join Date: Jun 2003
Location: Leeds
Age: 47
Services: Don't have a clue any more.
Posts: 6,985
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Re: Slow NTL Connection
I think you are going to have to ring them to be honest.
Could you do a speed test and post the results here?
__________________
Learn from yesterday, live for today, hope for tomorrow
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16-11-2006, 16:12
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#3
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umuntu ngumuntu ngabantu
Join Date: Jun 2006
Location: Leeds
Services: Ex-NTL Bromley,
TV XL,
V+, STB,
Broadband L (constant 9mb), SACM,
Phone XL
Posts: 8,983
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Re: Slow NTL Connection
If you don't ring them and let them know, you will have no case for a credit for loss of service.
__________________
Passion is inversely proportional to the amount of real information available (Benford's law of controversy)
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16-11-2006, 16:14
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#4
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Cable Forum Team
Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 17,234
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Re: Slow NTL Connection
if you ring them, and they don't do anything, I may be able to refer the problem to the site's contacts. However, if you don't ring, I won't be able to.
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
"This is an important announcement. This is flight 121 to Los Angeles. If your travel plans today do not include Los Angeles, now would be a perfect time to disembark.”
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16-11-2006, 16:21
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#5
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NINJA
Join Date: May 2005
Location: Nr Manchester
Age: 30
Posts: 887
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Re: Slow NTL Connection
Have you tried a speed test without the router.
CS may ask this.
Ryan
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16-11-2006, 16:23
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#6
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Google it!!
Join Date: Jun 2003
Location: Essex
Age: 34
Services: Sky Digital + 16Mb ADSL
BT Telephone
Posts: 14,931
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Re: Slow NTL Connection
As above you need to remove the router for testing purposes, if it still does it then you MUST ring NTL or nothing will ever change.
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16-11-2006, 16:25
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#7
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Cable Forum Team
Join Date: Feb 2005
Location: midlands
Age: 39
Services: Mummy that man was nasty to me!!!
Posts: 17,538
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Re: Slow NTL Connection
God wont help he dont care about the internet to much porn you see  God helps those who helps themselves and if you have wound yourself up to breaking your fist point and you aint called CS I think your slightly insane good luck btw 
__________________
 zinglebarb was hereThe blade twists you feel it burn it hurts so bad! how many more times in this life before it kills Arrrrrrrrrrrrrghhhhhhhhhhhhh !!!!!!!!!!!!
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16-11-2006, 16:30
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#8
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Permanently Banned
Join Date: Mar 2006
Posts: 2,337
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Re: Slow NTL Connection
could we run a sweepstake on how quickly this thread title gets changed?
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16-11-2006, 16:32
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#9
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Cable Forum Team
Join Date: Feb 2005
Location: midlands
Age: 39
Services: Mummy that man was nasty to me!!!
Posts: 17,538
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Re: Slow NTL connection
Its been done  stu
__________________
zinglebarb was here The blade twists you feel it burn it hurts so bad! how many more times in this life before it kills Arrrrrrrrrrrrrghhhhhhhhhhhhh !!!!!!!!!!!!
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16-11-2006, 16:38
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#10
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Happily insane
Join Date: Jun 2003
Location: Leeds
Age: 47
Services: Don't have a clue any more.
Posts: 6,985
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Re: Slow NTL connection
Bloody hell that was quick lol
__________________
Learn from yesterday, live for today, hope for tomorrow
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16-11-2006, 17:14
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#11
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cf.member
Join Date: Feb 2006
Posts: 41
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Re: Slow NTL connection
Sorry 
Ok I release & renew my IP by plugging the ntl modem directly in. (no router)
It has changed my IP, so I am hoping it will now work, although i have not tested the router yet.
Maybe the problem lies within my router, but this has been fine for the last year, just the last few weeks getting problems. Maybe ntl's lines dont like linksys?
And whats that Terayon /Terajet modems no longer work thread, is the NTL-200 modem the same?^
thanks for all the suggestions
---------- Post added at 17:14 ---------- Previous post was at 17:12 ----------
btw i meant mentally punch something, I wouldnt risk breaking my fists for the likes of ntl, although many css moments make me dream going up into customer support with an ak, ok i am insane... :|
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