connection loss

LFC fan · 13-06-2005, 19:52

hi

i have another problrm
my internet connection keeps disconnecting randomly.
the modem just stays the same, no lights flash or anything and if i simply unplug the usb cable from the modem to my pc and reconnect it works again.
this is really annoying in the middle of pes4 match online.
i cant figure out wat is wrong
is it something to do with my computer or the service?

Paul · 13-06-2005, 19:56

If the lights on the modem aren't changing and connection resumes when you pull and replace the USB then it's probably PC based.
Have you got any firewalls that might be interfering with the connection? Are you restricted to USB or do you have a NIC installed?
Does it happen only when you are using your connections in certain ways or randomly?

th'engineer · 13-06-2005, 19:56

you need to try a ethernet card in your pc the usb are renown for using up pc resources

You just beat me on that Paul lol

LFC fan · 13-06-2005, 20:05

its just randomly
and as i have x box live i use the ethernet 4 that

50420 · 13-06-2005, 20:07

could also be the pc is disabling one or more of the usb ports if u have a power schem enabled..

u can check if u have power management enabled on the usb ports by going to the control panel... double click the system icon,, then onto the hardware tab...then the device manager button....
at the bottom of the list there shoud be the universal serial bus controllers... if the list isnt expanded just click on the + symbol by the side of it to give you the usb root hubs.

right click on each one ...if there's more than one... and choose properties... then click on the power management tab at the top... and untick the box for 'allow the computer to turn off this device'

hopefully should sort it for u... or worth a try anyways...

Paul · 13-06-2005, 20:07

SACM or set top box?

LFC fan · 13-06-2005, 20:09

i use cable modem

Paul · 13-06-2005, 20:17

Have you checked your signal strength?
Also are you clean as far as virus, trojan and spyware etc are concerned?
Does the connection drop even if only the PC is connected?

LFC fan · 13-06-2005, 20:20

50420 do i do this just on the usb root hubs

50420 · 13-06-2005, 20:22

Quote:

Originally Posted by LFC fan

50420 do i do this just on the usb root hubs

aye

LFC fan · 13-06-2005, 20:25

how do you check signal strngthim pretty sure im free of viruse and spyware as i done a check 4 both yesterday and had same problem 2day
and yes it drops even if only pc is connected
__________________

well ive disabled that option and now ill see wat happens
thanks 4 the help

50420 · 13-06-2005, 20:28

Quote:

Originally Posted by LFC fan

how do you check signal strngthim pretty sure im free of viruse and spyware as i done a check 4 both yesterday and had same problem 2day
and yes it drops even if only pc is connected
__________________

well ive disabled that option and now ill see wat happens
thanks 4 the help

cool... hope it works mate

LFC fan · 13-06-2005, 20:42

sorry just had same problem
so wat i did musnt hav solved it
or do u have to restart computer for these changees 2 work
__________________

this is really beginning to p**s me off
was one nill up then connection lost and my internet wouldnt work

50420 · 13-06-2005, 20:48

not 100% positive as to wether it would requiere a restart.. but it wouldnt do any harm i suppose

Paul · 13-06-2005, 20:50

It doesn't as far as I know but normally the computer will only power down USB ports that aren't in use as it's part of power management.