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NTL 512k broadband download help
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Old 01-06-2005, 21:18   #1
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NTL 512k broadband download help

I've had ntl 512k freedom broadband for about for 10months now and this problem has only recently started. When i attempt to download a file the download speed goes well under 20k a second, weird considering it used to run about 50-60k. Can anyone help me with this plz?

thx

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Old 01-06-2005, 21:34   #2
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Re: NTL 512k broadband download help

Welcome to the forum
Right a few questions..
Where abouts are you in the country,
when did the problem start,
are you connected via stand alone cable modem or set top box,
what operating system do you run,
do you have a firewall or anti-virus installed and finally have you contacted CS about it yet.
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Old 01-06-2005, 21:48   #3
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Re: NTL 512k broadband download help

thank you
anyway... I live up north in newcastle and the problam only started about 2 days ago (this is when i got my new computer). I am connected via a stand alone cable modem, my os is Windows XP and yes i have Mcafee personal firewall. I haven't contacted anyone else yet as i didnt know wether or not this was a big enough issue. Hope this helps

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Old 01-06-2005, 22:17   #4
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Re: NTL 512k broadband download help

Quote:
Originally Posted by Paul
are you connected via stand alone cable modem or set top box
If they're on ntl:Freedom it'll be neither, Freedom using the Thompson Speedtouch 330 ADSL modem.
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Old 01-06-2005, 22:18   #5
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Re: NTL 512k broadband download help

So you changed the computer that is connected to the broadband and now the download speed is shot? I take it you are fully patched? Have you run a speed test or are you basing your slow down on file downloads alone?
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Old 01-06-2005, 22:27   #6
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Re: NTL 512k broadband download help

If you're Macfee firewall is enabled, check if XPs firewall is disabled, it may be affecting speed. (control panel)
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Old 01-06-2005, 23:12   #7
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Re: NTL 512k broadband download help

Quote:
Originally Posted by squidder
I've had ntl 512k freedom broadband for about for 10months now and this problem has only recently started. When i attempt to download a file the download speed goes well under 20k a second, weird considering it used to run about 50-60k. Can anyone help me with this plz?

thx

--------------------
Squidder
How are you downloading?

Are you using any particular software to download these files?

If so, you may find that you've got a port that you need to unblock somewhere
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