Messenger, TeamSpeak etc will not connect (Tamworth / Lichfield issues ?)

22-02-2005, 17:12

..although any one else for the same service/server has no problem?!?!

MSN messenger won't sign in on either of my account, on either PC's, TeamSpeak won't connect to ANY servers (it just times out) and the client for the e0n project on both PC's keeps timing out for about 40 seconds

Any clues to what is going on?

EDIT: Also, my average download speed is 25kb/s, which it's usually 35kb/s.

Simon M · 22-02-2005, 17:18

Remove router and try again

IanGuy · 22-02-2005, 17:18

You may be experiencing packet loss.

Open command prompt (the dos mini program in windows) and type:

tracert www.google.co.uk

If you get any ***'s then you have packet loss, either a problem with a router, firewall or NAT or actual connection to NTL

22-02-2005, 17:24

On the 9th hope and up it's just *'s.

Will plug PC straight into the modem now.
__________________

Same problems without the router. Must be an NTL problem.

IanGuy · 22-02-2005, 17:25

Just to back up the google servers so anyone can't say it's a problem with that, I just did a full tracert exactly the same as above and have no packet loss at all.

Make sure you do a reboot of your modem too.

Simon M · 22-02-2005, 17:25

k, but at least you have now ruled out problems with your kit.

Change the proxy .... see if it helps ?

22-02-2005, 17:26

Quote:

Originally Posted by IanGuy

Make sure you do a reboot of your modem too.

I've rebooted the modem AND router, still got the problem

__________________

Quote:

Originally Posted by Nemesis

Change the proxy .... see if it helps ?

Not even using one.

IanGuy · 22-02-2005, 17:28

The proxy may be automated, but it is still a proxy, try changing to another manually.

Simon M · 22-02-2005, 17:28

Quote:

Originally Posted by Electrolyte

Not even using one.

Yes you are

22-02-2005, 17:31

Quote:

Originally Posted by Nemesis

Yes you are

But none of the settings on this system report I'm using one

Simon M · 22-02-2005, 17:33

You're using the default ntl one .... there's an article about changing proxies in the article section

IanGuy · 22-02-2005, 17:35

Because it's automatically set by the DHCP, you haven't set manually. The settings on the system will only report a proxy if manually entered.
Just enter a proxy server different to the one above and then close whatever browser you are using and reopen and try again.

In past experience, I have had alot of packet loss in my area and is usually caused by a fault of NTL's in the area. Usually by the end of the week everything is perfect again, but don't hold me to that.

**Paul M** · 22-02-2005, 17:35

Proxy servers only handle http (Port 80) traffic. They have no bearing on MSN (port 1863) or teamspeak (no idea what port that uses).

22-02-2005, 17:39

Quote:

Originally Posted by Paul M

Proxy servers only handle http (Port 80) traffic. They have no bearing on MSN (port 1863) or teamspeak (no idea what port that uses).

That's what I thought.

Even setting up the proxy in MSN messenger just does the same thing, but quicker.

IanGuy · 22-02-2005, 17:42

It's most likely an area fault, phone CS, if they say they will send an engineer out in a week's time refuse and say you want it sooner (this week) as most of the time it gets fixed and then you have to go through the hassle of being redirected from place to place to cancel the visit.