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Dodgy connection in the evenings
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Old 23-09-2004, 15:29   #1
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Dodgy connection in the evenings

Hi,

For the last few weeks I have found my Ambit 120 cable modem will connect straight away during the day, but if I try to connect in the evenings (e.g. 9pm) it never seems to connect first time and often reboots one or more times before finally connecting. Anybody else had similar problems?

I am in Leicester.

Thanks.
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Old 23-09-2004, 15:38   #2
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Re: Dodgy connection in the evenings

to the site first of all

it sounds like the UBR that you are on is over subscriped, resulting in a crap service during peak hours (evenings and weekends) ring ntl and speak to tech support to report this to them
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Old 24-09-2004, 07:42   #3
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Re: Dodgy connection in the evenings

Scooby, thanks.

I had a feeling this may be the case.

If I report it to them, what are the chances of them improving/fixing it?
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Old 24-09-2004, 07:51   #4
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Re: Dodgy connection in the evenings

Is there any way of finding if my UBR is over subscribed?
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Old 24-09-2004, 12:07   #5
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Re: Dodgy connection in the evenings

Quote:
Originally Posted by bugheadcjd
Is there any way of finding if my UBR is over subscribed?
by phoning technical support 0845 650 0121
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