I have had NTL before and I have been having little trouble but since I came back to them I am having nothing but problems. Let me start from the begining.
I moved into a property in which NTL BB was orinigially here and it was the 150k BB and when he left it was disconnected, but when I moved in it was reconnected back to the 150k and not the speed I asked for, so I phoned them and told them I want the 1meg (what I asked for) they said it's sorted and will be with me within the hour, 5 hours later still the same, so I phoned them again and I gave them a mouth full and in an instant I got 1 meg.
I thought after a day or two my speed is really slow and so I phoned there tech support and he told me he couldn't find my mac address on there computers, I told them it was there earlier cus I phoned up (btw it's my own modem) they got 2 ppl to try it and they said it was nothing so they went to ask someone else, to my knowledge they cut me off, suprise suprise.
I rang them back and they wouldn't help me since I had a router and so they put the phoned down on me, again suprise suprise.
I phoned up again told the guy the same thing and he said ok and ran a few tests and it was fine.
After a few days the speed picked up and has been fine since.
I decided yesterday I was gonna try and get an email address, so I phoned tech suppport and they said you gotta phone customer services, so I phoned them and they said you gotta phone tech support, so I phoned them and they said phone customer services and I said I have been ****ed about too much now, all I want is a f**kin email address, they said right got
https://autoreg.autoregister.net and I did all the details and it said your mac address is already registered and I told tech support and they said goto
https://autoreg.autoregister.net/cgi/housemove so I went there and it said
House Move Not Applicable Your ntl account is not in the correct state to perform a house move. Please contact customer services if this error continues If you need further help, please contact our customer support (0845 650 0925).
I rang that number and they said I gotta ring customer service and I told them I did that and that I got this number to ring from the web and they said I will talk to customer service on the phone whilst I was on the phone to her, she said you need to talk to them, and I said I was getting moved from one place to another and I also asked how much this call was, she said about 8p min, I ask if I would be waiting long, she said about 5 mins, 45 mins later I will still on the phone, so I put the phone down, yet to call them back.
I have had enough and it's only been 1 week
Join CF
You are here: 
to the site... debs if need me to look at this from the technical side of things, drop me a pm. In tomorrow from 6pm. From the looks of things it is a bromley account so it will be possible to get everything sorted from our end hopefully!
also insulting to the ntl employees like myself and Debsy who give up their free time to help people on here. 
to all...
