Slow browsing and upload

Littlelegs · 03-05-2004, 10:10

My browsing has ground to a halt and uploading to my website goes up at about 900 bytes.
Downloading seems ok.

Anyone else got this problem in Hatfield Herts?

The recorded message on NTLs Tech support mentions AL10 but thats been there for 4 months!!

Chris W · 03-05-2004, 10:34

littlelegs. if you pm me the mac address of your modem (found on the sticker on the bottom) i will have a look at it and check whether everything is ok there.

MB

Littlelegs · 03-05-2004, 16:11

Thanks Monkey.
I have just spoken with Tech Support. They tell me there is a problem and it all stems from the ongoing problem they are aware of .... thats the one thats been ongoing for four months.
They have no idea of when it will be fixed

My internet is now unsable, where pages took a few minutes to load they now just time out.

I ran one of those test things .... see below

Test 12: Packet loss en route to a UK server

Ideally, you should get a result of around 0 % (lower is better)

linx.co.uk: 22 %
vantage.myby.co.uk: 26 %

An unacceptable level of packet loss has been detected which should be investigated.

Test 13: Packet loss en route to a European server

Ideally, you should get a result of around 0 % (lower is better)

univie.ac.at: 8 %
free.fr: 14 %

An unacceptable level of packet loss has been detected which should be investigated.

Test 14: Packet loss en route to an east-coast USA server

Ideally, you should get a result of around 0 % (lower is better)

redhat.dsi.internet2.edu: 28 %
mirror.nocservices.com: 16 %

An unacceptable level of packet loss has been detected which should be investigated.

Ignition · 03-05-2004, 16:22

Littlelegs give me your IP address + will try and fix the beastie

As of right now all is fine with your connection - agree?

Littlelegs · 03-05-2004, 19:02

Everything seems to be running ok again.

Littlelegs · 03-05-2004, 19:54

That didnt last long ... 1 hour later and its gone again. Its taken me 15 minutes to get here

Littlelegs · 05-05-2004, 08:59

Still not working

I phoned Tech Support again and was told its low signal to noise and has been a problem since December.
I guess now its got so bad that the network is grinding to a halt they just might fix it.

Fingers crossed.