DI4000 box stuck on nit ???

Sharpy G · 01-07-2006, 23:23

anyone have any ideas please ?

Box is stuck on nit display on front panel
have re-powered more times than I can remember but it goes no further
have also had error 11 & 16

of course, as usual, no NTL customer services available when it goes wrong !

**Rob** · 02-07-2006, 00:09

to Cable Forum

Unfortunately it's probably going to need faults to do something about it if a reboot won't restart. Might just be a local temporary fault so see what it's doing in the morning.

But it is pants that a company that provides a so called 24 hours service doesn't offer 24 hour support

richgm · 02-07-2006, 10:40

You could try rebooting while holding in the down button on the front of the STB. May get your box running until Monday.

02-07-2006, 12:07

Have you tried removing the card and doing a reboot without it?

Also give the card a clean, this might not help your situation but at leaset when NTL come round to replace the box you will have the cleanest smart card he will have ever seen!

hairy_mick · 02-07-2006, 14:05

nit stands for network information table could be a local problem or the box has died you might be lucky and get a new sammy.