10-09-2005, 14:15
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#1
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cf.member
Join Date: May 2004
Services: T/U 24
4MB B/B
Family pack/s/sports/movies
Posts: 71
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New to NTL
Just moved to ntl for the tv and being installed on thursday,decided on the family pack and was advised i could have sky sports for a year free,put through to the new connections department and they want to charge me,so one says one and somebody else says something differant.
All i get out of the c/s deparment is cost you 13.50 more but i thought it was free any advice as i'm lost before i even get it installed.
Thanks
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10-09-2005, 14:20
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#2
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Inactive
Join Date: Jun 2003
Location: Treasure Island
Age: 67
Services: NTL cable 20mb Broadband, V+ package.
Posts: 1,971
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Re: New to NTL
You should get it free, offer open till the 14/9/05
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10-09-2005, 14:29
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#3
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cf.mega poster
Join Date: Mar 2005
Location: bolton
Age: 43
Services: non
wife took control
Posts: 5,421
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Re: New to NTL
Quote:
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Originally Posted by Roy MM
You should get it free, offer open till the 14/9/05
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have you got a link roy so he can print it or e-mail it to them
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10-09-2005, 14:37
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#4
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cf.member
Join Date: May 2004
Services: T/U 24
4MB B/B
Family pack/s/sports/movies
Posts: 71
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Re: New to NTL
I have seen the offer on their web-site thats why i went with ntl,just dont understand why they wont give me it.May be it's taken too good?
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10-09-2005, 14:39
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#5
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Inactive
Join Date: Jun 2003
Location: Treasure Island
Age: 67
Services: NTL cable 20mb Broadband, V+ package.
Posts: 1,971
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Re: New to NTL
Was on a flier through the door.
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10-09-2005, 14:46
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#6
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Guest
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Re: New to NTL
Quote:
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Originally Posted by simon9975
I have seen the offer on their web-site thats why i went with ntl,just dont understand why they wont give me it.May be it's taken too good?
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definitely on the web site
http://www.home.ntl.com/icat/television
expires 14th September
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10-09-2005, 15:02
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#7
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Cable Forum Team
Join Date: Jun 2003
Location: South Wales
Posts: 31,481
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Re: New to NTL
I can confirm the offer as I've just signed up for it 
I was on the Base Pack (£11 per month) and signed up for the Family Pack (£19.50 ) and now I get Sky Sports 1, 2, and 3. Had I just added Sport to my Base Pack I'd be paying £31 per month but this way I get more channels and saving nearly £12.
If this works then it's a win/win offer
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10-09-2005, 18:49
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#8
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cf.addict
Join Date: Feb 2004
Services: Sky TV, VM National Bb & Phone (no fibre in my street)
Posts: 446
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Re: New to NTL
You do however need to have a phone deal aswell... I subscribed to the Talk Unlimited Local & National calls (£6 extra per month) and got the free Sky Sports.
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10-09-2005, 18:54
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#9
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cf.mega poster
Join Date: Mar 2005
Location: bolton
Age: 43
Services: non
wife took control
Posts: 5,421
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Re: New to NTL
Quote:
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Originally Posted by Russ D
I can confirm the offer as I've just signed up for it
I was on the Base Pack (£11 per month) and signed up for the Family Pack (£19.50 ) and now I get Sky Sports 1, 2, and 3. Had I just added Sport to my Base Pack I'd be paying £31 per month but this way I get more channels and saving nearly £12.
If this works then it's a win/win offer |
can i get that on a contract renewal (please say yes) 
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10-09-2005, 22:47
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#10
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Cable Forum Team
Join Date: Jun 2003
Location: South Wales
Posts: 31,481
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Re: New to NTL
Quote:
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Originally Posted by marky
can i get that on a contract renewal (please say yes) |
No idea but - and sadly I have to say I should have seen this coming - I still haven't got the channels yet after I was told they'd be on within 2 hours 
Still, I'll report them to ntl and hopefully get the guilty party in trouble
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10-09-2005, 23:17
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#11
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EX-ntl: staff
Join Date: Feb 2004
Location: Teesside
Age: 34
Services: Samsung 2110 digi TV and TVDrive, Ambit 250 20Mb cablemodem, 1Xphoneline, Virgin mobile contract p
Posts: 1,183
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Re: New to NTL
There was a delay in 'hits' for channel changes etc getting to STB's in langley fanchises earlier today, so you may find that they appear overnight!  hopefully...
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10-09-2005, 23:21
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#12
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Cable Forum Team
Join Date: Jun 2003
Location: South Wales
Posts: 31,481
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Re: New to NTL
Yeah, I'd much rather get the channels overnight than have to deal with this in other ways.
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11-09-2005, 14:04
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#13
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Cable Forum Team
Join Date: Jun 2003
Location: South Wales
Posts: 31,481
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Re: New to NTL
Update:
Guess what? I still don't have my full channel line up.
Looks like I've got the Family Pack but only Sky Sports 3.
Each time I've called CS I get told to "reboot the box, then you should have the channels in about 2 hours"
And I still don't have Sky Sports 1 or 2 
Well done ntl - I accept that sometimes mistakes happen but I guess I'd be a lot more angry if I'd ordered the channels to watch something that was on today.
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