Mising channels

claret · 25-08-2005, 16:49

Now i am getting seriously ****ed off with this NTL ****e....not only did the box switch off, reset and change to channel 7 all on its own last night as i was watching it!!!1

Now ALL the SKY sports channels are missing as are ALL the FILM channels, and i am paying premium rate for this service...what a load of ****e...and now i think it is definatelytime to look elswhere as this is f*kin doin my head in, and to make it worse, i can guarentee its goin to take me hal hour to get through to them

anyone else havin the same issues

anyone got a contact number for this shower, as i cannot even access the NTHELL homepage

Chris W · 25-08-2005, 16:54

0800 052 2000 - enter your phone number, then option 3 for Faults, and 3 for Digital TV.

btw if i were you i would calm down a little before phoning, because you will get nowhere if you go in effing and blinding.

Roy MM · 25-08-2005, 16:58

I would hazard a guess you are in the northwest (Bromley) read on a couple of sites about this problem since last night.

claret · 25-08-2005, 17:33

well, not phoned them yet...as you say, won't get knowhere with my crammed head on...i have reset the box, and hey presto the channels are back...but all my favourote settings have gone, and what a pain it is resetting them all

I am in the NW - Burnley, but this is getting silly now, with the set top box freezing, changing channels, resetting....and they still take your money at premium rates.....

Can't check online of there is an issue, with the web site being down...its seriously pushing me closer to canceling NTL and going to sky before xmas, but knowing my luck they will mess my billing up and end up charging me for services that i have cancelled...

Time for a bath and to calm down, and relax

A fed up customer, whom i think won't be on my own