Re: Likely V+ box exchange
When I had my Broadband upgraded, the engineer told me that if my V+ box went, then I would be upgraded to Tivo with no extra cost, although how accurate that is I don't know.
You could always call Virgin back, go for thinking of leaving us and say that if you need a Tivo box to replace your V+ box, what deal can they do for you. Stress the fact that you are a pensioner, and say you don't have much money to spend on the service, but like the service Virgin provide and you don't really want to leave them.
Works, trust me.