Smart Card error messages

[mark1234]

I've been having a problem with errors popping up saying that the Smart Card isn't working correctly or isn't inserted properly. It happens about once a week, last night being the most recent.

I've done the TV Help thing and it says the card is fine. I rang VM this morning and was told I should restart the box once a week to prevent this.

Is this right? It sounds to me like something to just make me go away, the classic turn-it-off-turn-it-on-again type of helpdesk response. Can these boxes not handle being left on 24x7?

[Rob]

Once in a very blue moon do I get a lockup on my TiVo or V+, usually the result of my being too impatient and flicking batck and forth between Tv, guide, stored stuff, etc. Only then do I reboot. A weekly reboot should not be necessary.