Originally Posted by Old Sparker
New to Virgin. Cannot get my TiVO box to start; I have to switch everything off at the mains and back-on again. It then takes many minutes for the whole start-up process to run through - very frustrating! Virgin say I should ensure I am plugged into HDMI 1 (which I am) and to retune my TV (which I have done - a Panasonic Viera capable TV - only a few years old). Virgin admit that TiVO "works well with most TV's"! Most? Why not all?
Anyone else experienced similar problems please!
The box does take about 7 or 8 minutes to warm up - are you waiting long enough? What happens when it fails, or does it just continue to display the message '...Just a few more minutes'?
If you cannot get it to work, you will need an engineer to sort it out, I think. If you phone them now, you might just be able to get one booked for the weekend.