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After 13 years with Virgin
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Old 05-05-2012, 22:22   #31
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Re: After 13 years with Virgin

After 13 years with a virgin I would be leaving

Sorry but I thought someone would have come out with this comment.


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Old 05-05-2012, 22:39   #32
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Re: After 13 years with Virgin

Too obvious
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Old 06-05-2012, 10:42   #33
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Quote:
Originally Posted by thunderlips View Post
only saving money cause i pointed this out if i hadnt i would still have been paying over the top ! and i had only signed a 12 month contract a few weeks earlier and was made to sign another one a few weeks later to reduce my bill to what it should of been in the first place ! UNDERSTAND NOW IS IT CLEAR ?
Yes. You have to sign a new contract every time you re-negotiate. That you already signed a new one recently is entirely irrelevant. Is THAT clear now?
Easy now my fuzzy little man peach.
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Old 06-05-2012, 11:42   #34
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Re: After 13 years with Virgin

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Originally Posted by thunderlips View Post
i did not expect anything for free ! the point was i only signed up for a new 12 month contract a few weeks before ! but to get my bill reduced as it should of been in the first place i had to sign a new contract again !
New product new contract.
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Old 06-05-2012, 12:31   #35
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Re: After 13 years with Virgin

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Originally Posted by Peter_ View Post
New product new contract.
I agree entirely but.....I've been with virginmedia from day one, had VIP collection since release date which as crept up fron £75 to at present £105 pm

So I rang Virgin last week after seeing the new VIP Collections offers as i have been out of contract for years although i'm still a virgin payer.

I asked for the VIP collection offer were it's half price for 6 month then £90 but the lady said thats for new customers Sir, not for you who is paying £105 a month and still as the V+ box, old 256 ambit modem and 20mb BB!!!!

So my argument with her was that if i took on the new VIP offer i would have a new product/ new contract

so therefore becoming a new customer again!!!

she wouldn't budge
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Old 06-05-2012, 12:57   #36
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Re: After 13 years with Virgin

Isn't the fact that they let you out of a contact you'd willingly agreed to just a few weeks earlier actually a point in Virgin's favour?
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Old 06-05-2012, 13:04   #37
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Re: After 13 years with Virgin

Here's hoping Nor will return and let us know what he has actually decided upon and how it's going for him..Otherwise I see no point in reading this thread.
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Old 06-05-2012, 17:26   #38
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Re: After 13 years with Virgin

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so therefore becoming a new customer again!!!
Which, of course, you wouldn't. Unless you want to lose all your accrued discount?
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Old 06-05-2012, 19:20   #39
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Re: After 13 years with Virgin

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Which, of course, you wouldn't. Unless you want to lose all your accrued discount?
what discount!!!! thats why i want the half price offer that new customers are being offered!! Virgin have never given me anything in 15yr except bill increases
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Old 06-05-2012, 20:10   #40
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Re: After 13 years with Virgin

Weird
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Old 07-05-2012, 12:20   #41
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Re: After 13 years with Virgin

Oooft, thanks for all the replies and advice. I am interested in anyone's view on it, which is why I posted. I have spoken to retentions and their plan was to reduce my services to reduce my monthly bill.

My package:

1 Tivo (which I paid £150 for)
2 V+ boxes
50MB Broadband
Telephone (very bottom package as I don't use the phone)
TV XL
Sky Sports

I don't have Sky Movies. I don't have any Premium HD channels.

Bill comes to £105 per month.
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Old 07-05-2012, 12:33   #42
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Re: After 13 years with Virgin

Quote:
Originally Posted by Superblade7 View Post
Check out the VM website, the new 'Collections' seem to be saving people some money if the are suitable for you.

Failing that, price up an equivalent package with Sky and then (if you are out of contract) give retentions a call and say Sky have offered me .... what can you do to match? They are usually pretty good about it and should offer you a better deal.
thank you I will do
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Old 07-05-2012, 13:27   #43
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Re: After 13 years with Virgin

@ Nor. that does seem to be a lot your paying as i have,

1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
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Old 07-05-2012, 13:47   #44
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Re: After 13 years with Virgin

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Originally Posted by scotmac View Post
@ Nor. that does seem to be a lot your paying as i have,

1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
Thanks for that Scot.
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Old 07-05-2012, 13:54   #45
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Re: After 13 years with Virgin

Quote:
Originally Posted by scotmac View Post
@ Nor. that does seem to be a lot your paying as i have,

1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
Thats good value as l am being charged £117.71 for

Talk Unlimited
1 TB TiVo
500 GB TiVo
V HD box
50MB BB
Sky Movies SD
Sky Sports SD
TV XL
Phone line rental
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Last edited by denphone; 07-05-2012 at 14:44.
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