Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | TV Service down in Falkirk area


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

TV Service down in Falkirk area
Reply
 
Thread Tools
Old 23-03-2012, 19:47   #1
Chad
cf.mega poster
 
Chad's Avatar
 
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Entertainment Extra+, SKY Sports, SKY Movies, Boxnation, SKY Multiroom, SKY Broadband, SKY Talk
Posts: 4,299
Chad has a nice shiny star
Chad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny star
TV Service down in Falkirk area

The TV service has been down in the Falkirk area for about 3 hours now. Called Virgin but no real updates at this time.

Does anyone know what the problem is, and when it might be fixed? My Dad and brother where supposed to be coming down to watch the boxing with me
Chad is offline   Reply With Quote
Advertisement
Old 23-03-2012, 19:53   #2
muppetman11
cf.mega poster
 
Join Date: Mar 2010
Posts: 8,545
muppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny stars
muppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny starsmuppetman11 has a pair of shiny stars
Re: TV Service down in Falkirk area

Apologies if you've tried this Chad

https://my.virginmedia.com/faults/service-status
muppetman11 is offline   Reply With Quote
Old 23-03-2012, 20:11   #3
Chad
cf.mega poster
 
Chad's Avatar
 
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Entertainment Extra+, SKY Sports, SKY Movies, Boxnation, SKY Multiroom, SKY Broadband, SKY Talk
Posts: 4,299
Chad has a nice shiny star
Chad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny star
Re: TV Service down in Falkirk area

Quote:
Originally Posted by muppetman11 View Post
Apologies if you've tried this Chad

https://my.virginmedia.com/faults/service-status
Cheers bud
Chad is offline   Reply With Quote
Old 08-05-2012, 18:06   #4
Chad
cf.mega poster
 
Chad's Avatar
 
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Entertainment Extra+, SKY Sports, SKY Movies, Boxnation, SKY Multiroom, SKY Broadband, SKY Talk
Posts: 4,299
Chad has a nice shiny star
Chad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny star
Re: TV Service down in Falkirk area

More problems in my area. TiVo has been down since last night due to:

"intermittent connection issues on your broadband internet service"

I can't watch any channels and all of my planned programmes didn't record

This isn't the service I'm paying for. I can however still watch the V+ in the bedroom but that is not the point. Twice I've had this issue now in the past 6 weeks. I'm beginning to lose faith in Virgins ability to deliver a stable television service.

If this keeps on happening, can I cancel my contract with Virgin for the TV part of my package? I'm in contract for about another 7 months.
Chad is offline   Reply With Quote
Old 08-05-2012, 20:46   #5
Gavin-D
cf.geek
 
Join Date: Mar 2010
Services: Virgin Media TV XL Sky Sports Virgin Media Phone Line Virgin Media 100Mbps Broadband
Posts: 802
Gavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant future
Re: TV Service down in Falkirk area

Quote:
Originally Posted by Chad View Post
More problems in my area. TiVo has been down since last night due to:

"intermittent connection issues on your broadband internet service"

I can't watch any channels and all of my planned programmes didn't record

This isn't the service I'm paying for. I can however still watch the V+ in the bedroom but that is not the point. Twice I've had this issue now in the past 6 weeks. I'm beginning to lose faith in Virgins ability to deliver a stable television service.

If this keeps on happening, can I cancel my contract with Virgin for the TV part of my package? I'm in contract for about another 7 months.
Yes you can cancel your contract but there will be a charge to pay, I think its 7 months x your monthly fee (for TV) + a fee for breaking a contract early
Gavin-D is offline   Reply With Quote
Old 08-05-2012, 20:56   #6
alwaysabear
85 Bears, simply the best
 
alwaysabear's Avatar
 
Join Date: Jul 2009
Location: S Essex
Services: Triple XL , 60mb BB, Sky sports and Movies, Freeview HD+
Posts: 1,797
alwaysabear has a bronzed appealalwaysabear has a bronzed appeal
alwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appealalwaysabear has a bronzed appeal
Re: TV Service down in Falkirk area

Quote:
Originally Posted by Gavin-D View Post
Yes you can cancel your contract but there will be a charge to pay, I think its 7 months x your monthly fee (for TV) + a fee for breaking a contract early
Even if he is not receiving the service he is contracted for?
alwaysabear is offline   Reply With Quote
Old 08-05-2012, 21:00   #7
Gavin-D
cf.geek
 
Join Date: Mar 2010
Services: Virgin Media TV XL Sky Sports Virgin Media Phone Line Virgin Media 100Mbps Broadband
Posts: 802
Gavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant futureGavin-D has a brilliant future
Re: TV Service down in Falkirk area

Quote:
Originally Posted by alwaysabear View Post
Even if he is not receiving the service he is contracted for?
Not sure on that one
Gavin-D is offline   Reply With Quote
Old 08-05-2012, 21:20   #8
andy_m
cf.mega poster
 
andy_m's Avatar
 
Join Date: Sep 2011
Location: North-West Kent
Services: VM Tivo 1gb-TV xl/30mb BB/xl phone
Posts: 2,390
andy_m has a bronze arrayandy_m has a bronze arrayandy_m has a bronze array
andy_m has a bronze arrayandy_m has a bronze array
Re: TV Service down in Falkirk area

I am. Regardless of what they might try to tell you, you can cancel. At the very least you should complain and expect to receive compensation.
andy_m is offline   Reply With Quote
Old 08-05-2012, 22:10   #9
Chad
cf.mega poster
 
Chad's Avatar
 
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Entertainment Extra+, SKY Sports, SKY Movies, Boxnation, SKY Multiroom, SKY Broadband, SKY Talk
Posts: 4,299
Chad has a nice shiny star
Chad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny starChad has a nice shiny star
Re: TV Service down in Falkirk area

TV came back on about 2 hours ago. I'll give Virgin a call tomorrow to register my feelings.
Chad is offline   Reply With Quote
Old 08-05-2012, 23:33   #10
Mad Max
cf.geek
 
Mad Max's Avatar
 
Join Date: Mar 2012
Posts: 837
Mad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of societyMad Max is a pillar of society
Re: TV Service down in Falkirk area

Parts of Dundee with no phone, BB, or TV service
Mad Max is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Google Search




All times are GMT +1. The time now is 07:39.


Server: titan.cableforum.co.uk
Powered by vBulletin® Version 3.8.9 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2