VM Customer call - free TiVo offer..
06-03-2012, 14:05
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#1
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erm..
Join Date: Mar 2009
Posts: 651
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VM Customer call - free TiVo offer..
A VM overseas centre just called to say they were upgrading my broadband to double speed and upgrading my TV package from M+ to L (I think - might have been XL) and I could have a TiVo installed and activated for free. But then this would then cost me £12 something extra a month. I had to decline as I want to downgrade things if anything. I tried to downgrade at the end of a discount promotion for my BB this week but they said I could just stay at 30MB for what I'm paying.
Anyway - I think I recall one of the VM bods saying something about getting the TiVo in every house eventually. A free activation and free installation is a good entice.
Anyone know what the monthly charges are? I'm trying to work out what the £12 odd a month charge is.
__________________
And Justice For All..
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06-03-2012, 16:09
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#2
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
MUTV
Freesat HD
Posts: 487
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Re: VM Customer call - free TiVo offer..
ANybody in the know, know about this?
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06-03-2012, 17:30
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#3
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Permanently Banned
Join Date: Apr 2011
Age: 45
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: VM Customer call - free TiVo offer..
Quote:
Originally Posted by Blackened
A VM overseas centre just called to say they were upgrading my broadband to double speed and upgrading my TV package from M+ to L (I think - might have been XL)
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The former has been announced already. The latter (bit in bold) sounds suspiciously wrong. VM wouldn't just upgrade you to the next (or highest!) TV package, permanently for nothing.
The monthly charge for Tivo is £5.
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06-03-2012, 17:37
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#4
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Permanently Banned
Join Date: Feb 2012
Posts: 40
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Re: VM Customer call - free TiVo offer..
Quote:
Originally Posted by carlwaring
The former has been announced already. The latter (bit in bold) sounds suspiciously wrong. VM wouldn't just upgrade you to the next (or highest!) TV package, permanently for nothing.
The monthly charge for Tivo is £5.
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Well done Sherlock, he clearly says VM told him his bill would increase by £12.duh
Also VM always chuck deals out this time of year so the first quarter figures look better.
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06-03-2012, 17:40
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#5
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Cable Forum Team
Join Date: Dec 2007
Age: 44
Posts: 17,447
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Re: VM Customer call - free TiVo offer..
Price difference from M+ to L is about £7 so combine that with £5 tivo you have your £12 a month increase, so not really a special offer at all
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06-03-2012, 17:44
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#6
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erm..
Join Date: Mar 2009
Posts: 651
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Re: VM Customer call - free TiVo offer..
Thanks Kymmy. Not an offer but the installation and activation free - is that something people are getting right now I wonder?
Carl, I always thought you were on my ignorelist so thanks for the heads up. That needs sorting.
__________________
And Justice For All..
Last edited by Blackened; 06-03-2012 at 17:47.
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06-03-2012, 17:46
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#7
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Permanently Banned
Join Date: Apr 2011
Age: 45
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: VM Customer call - free TiVo offer..
Quote:
Originally Posted by Vicki
Well done Sherlock, he clearly says VM told him his bill would increase by £12.duh
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Sorry  Must learn to read 
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Also VM always chuck deals out this time of year so the first quarter figures look better.
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Well they have never called me out of the blue to offer me anything. But then I'm on XL phone and TV already so they couldn't really offer me much.
Quote:
Originally Posted by Blackened
Carl, I always thought you were on my ignorelist so thanks for the heads up. That needs sorting.
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Blackened. Like I care 
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11-03-2012, 23:51
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#8
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cf.addict
Join Date: Aug 2006
Location: Stoke on Trent
Age: 46
Services: Broardband XL BB
Tv XL V+ M Phone
Posts: 248
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Re: VM Customer call - free TiVo offer..
Got our tivo installed for free, and a reduction in price per month
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12-03-2012, 09:19
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#9
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cf.mega poster
Join Date: Aug 2009
Posts: 3,682
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Re: VM Customer call - free TiVo offer..
FYI you can get your first tivo500 installed free on a service visit
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"The postings on this site are my own and don't necessarily represent Virgin Media's positions, strategies or opinions."
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18-03-2012, 12:43
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#10
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cf.geek
Join Date: Jun 2009
Services: Services:
100Mbit on Superhub,
2x Tivo 1TB,
1x SA V+,
CISCO V HD,
TV XL with Sky Premium HD
Posts: 622
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How do you get the engineer to do this?
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18-03-2012, 13:55
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#11
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cf.mega poster
Join Date: Aug 2009
Posts: 3,682
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Re: VM Customer call - free TiVo offer..
ask them when they precall
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"The postings on this site are my own and don't necessarily represent Virgin Media's positions, strategies or opinions."
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18-03-2012, 18:20
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#12
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cf.geek
Join Date: Jun 2009
Services: Services:
100Mbit on Superhub,
2x Tivo 1TB,
1x SA V+,
CISCO V HD,
TV XL with Sky Premium HD
Posts: 622
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Ok will try, lol because my sa v+ is up the creek got so fed up of the whining I unplugged the hard drive power cable and hadn't bothered to phone up the fault because I didn't want a replacement v+ seeming its now obsolete and haven't got spare cash at the moment to pay the £49.99 installation fee.
Might as well get the 500gb because got a 1tb in living room anyway.
How much extra per month will it cost me?
Currently got 1x TiVo, 1vhd, 2x v+ (1 got moved free) and 100mb broadband. Tv Xl etc.
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19-03-2012, 07:33
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#13
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Do I care what you think
Join Date: Jul 2006
Location: NearBaton Rouge, Louisiana odd days in Cardiff South Wales
Age: 62
Services: TiVo ,V + Virgin XL. Phone Broadband. freeview(x 3 sets)
COX tv
Posts: 2,463
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Re: VM Customer call - free TiVo offer..
" TiVo "FREE" this weeklend" was the sign outside the Virgin shop on Saturday. Somehow I think that somewhere on it was install & setup. How ever as I was walking passed ( will on a wave to be honest,just coming out of the Wales/ France game ) I did not notice that. Of cause my Tivo install was free & cut my bill as well.
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25-03-2012, 19:50
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#14
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cf.geek
Join Date: Jun 2009
Services: Services:
100Mbit on Superhub,
2x Tivo 1TB,
1x SA V+,
CISCO V HD,
TV XL with Sky Premium HD
Posts: 622
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Re: VM Customer call - free TiVo offer..
Ive got an engineer coming tomorrow afternoon to replace my V+ box with a broken hard drive.
Hope they pre-call so I can request TiVo and avoid the installation fee and that I get a helpfull engineer willing to do the upgrade.. I already have a TiVo box so no need to be shown how to use it.
is it only available on the 500Gb? or can I also request a 1Tb? then pay the activation fee on my next bill?
Thanks.
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25-03-2012, 20:01
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#15
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cf.mega poster
Join Date: Aug 2009
Posts: 3,682
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Re: VM Customer call - free TiVo offer..
Quote:
Originally Posted by RB2004
Ive got an engineer coming tomorrow afternoon to replace my V+ box with a broken hard drive.
Hope they pre-call so I can request TiVo and avoid the installation fee and that I get a helpfull engineer willing to do the upgrade.. I already have a TiVo box so no need to be shown how to use it.
is it only available on the 500Gb? or can I also request a 1Tb? then pay the activation fee on my next bill?
Thanks.
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As its your second TiVo you might get charged full price, best to double check with the tech
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