V+ TV Choice listings- a total mess!

Sugar Kane · 01-02-2012, 21:27

I have been waiting patiently these last couple of weeks for somebody at VM to notice that the TV Choice listings are totally ridiculous, but as usual, I am having to state the obvious. Why are tv shows no longer listed in their own folder with the episodes listed in that folder? I just went to the 'What's New' folder to find that there are 72 pages of listings- all because every single episode is in that list. I can't even be bothered to sift through to see if there is anything worth watching. I would say it is an improvement on 6 pages of 'What's New' which repeats the same 10 programs, but it isn't really is it. Somebody has dropped the ball big time! TV Choice is usually clunky, but this is ridiculous. Why are there so many issues with TV Choice? Argh!

BenMcr · 01-02-2012, 22:20

It's something I'll raise tomorrow, but it could be connected to the changes that have been happening this week to the On Demand service i.e extending the availabilty of On Demand content to M+ and L customers

tridens · 01-02-2012, 23:25

I also noticed how many channels have the wrong TV guide description i wanted to watch a program that's listed when i go to the channel something else is showing for a tv broadcaster its a cardinal sin should be 100% accurate to have wrong channel information but this is quite comen on virgin happens quite regularly who is responsible for correct TV listings

jtaylor06 · 01-02-2012, 23:47

Hi Ben

When are the new menu options available?
Nothing new here yet?

Digital Fanatic · 01-02-2012, 23:54

Quote:

Originally Posted by jtaylor06

Hi Ben

When are the new menu options available?
Nothing new here yet?

Ex-NTL areas being done last night and tonight, ex-Telewest areas done tomorrow night

Itshim · 02-02-2012, 09:07

Quote:

Originally Posted by tridens

I also noticed how many channels have the wrong TV guide description i wanted to watch a program that's listed when i go to the channel something else is showing for a tv broadcaster its a cardinal sin should be 100% accurate to have wrong channel information but this is quite comen on virgin happens quite regularly who is responsible for correct TV listings

That why I still use a paper tv guide & and when the tivo was the main box post note !!!!! NO REMINDERS

jtaylor06 · 02-02-2012, 09:26

Quote:

Originally Posted by Digital Fanatic

Ex-NTL areas being done last night and tonight, ex-Telewest areas done tomorrow night

Arrived here this morning!
I like it!

Shame that it's not possible to only show content from your package, but otherwise it works pretty well.

BenMcr · 02-02-2012, 10:04

Quote:

Originally Posted by jtaylor06

Arrived here this morning!
I like it!

Shame that it's not possible to only show content from your package, but otherwise it works pretty well.

I'm sure part of it is the same reason why channels you don't subscribe to are still in the EPG - so that customers go 'Ooh I'd like to watch X' and upgrade

---------- Post added at 10:04 ---------- Previous post was at 09:56 ----------

So there does seem to be an issue with the listing the BBC folder, but can't see it anywhere else?

jtaylor06 · 02-02-2012, 15:10

Quote:

Originally Posted by BenMcr

I'm sure part of it is the same reason why channels you don't subscribe to are still in the EPG - so that customers go 'Ooh I'd like to watch X' and upgrade

---------- Post added at 10:04 ---------- Previous post was at 09:56 ----------

So there does seem to be an issue with the listing the BBC folder, but can't see it anywhere else?

Ah yes, very good point!

Sugar Kane · 05-02-2012, 11:56

Quote:

Originally Posted by BenMcr

It's something I'll raise tomorrow, but it could be connected to the changes that have been happening this week to the On Demand service i.e extending the availabilty of On Demand content to M+ and L customers

It hasn't just been this week, the listings have been mental for about a month. I have also noticed that the EPG is often wrong. It is so annoying.

BenMcr · 05-02-2012, 16:23

So could you be a bit more specific as to where the issues are occuring. I can't just say 'it's mental'

BenMcr · 06-02-2012, 15:04

Where you btw?

WaxMan · 07-02-2012, 14:38

Can some one clear up a question, when viewing the TV choice on demand menu it shows M, L and XL do I have to know what package things are available in and look in that package for them?

andy_m · 07-02-2012, 14:46

Quote:

Originally Posted by WaxMan

Can some one clear up a question, when viewing the TV choice on demand menu it shows M, L and XL do I have to know what package things are available in and look in that package for them?

No, go into the package you have and everything you're entitled to watch will be there for you.

WaxMan · 07-02-2012, 14:55

Quote:

Originally Posted by andy_m

No, go into the package you have and everything you're entitled to watch will be there for you.

Great thanks pretty stupid showing me every thing for the lower packages then, can understand showing more expensive stuff or stuff I don't yet have as some one mentioned previously, but multiples of the same thing that have been superseded the logic fails.

Lazy coding and design IMHO.