Coming soon to Virgin TV (2012) Vol. 1

[spiderplant]

Originally Posted by alwaysabear

It was strange that there was no mention of new HD channels or apps for TiVo at the briefing given by the CEO. I am sure it was at last years briefing that we were led to believe we would have up to 80 HD channels within 2 years and many apps.

They only discuss new stuff at investor briefings. No point in repeating what has already been covered in previous sessions.

[RichardCoulter]

Originally Posted by richard1960

Sounds Good mate see if you can find an ex-manager to put his card behind the bar.

Enjoy yourself before gettting stuck into a job search.

My advice would be to start looking for work straight away.

Originally Posted by mlayzell

I am struggling to come to terms that Virgin Media are making you redundant, Yes you are one of the most helpful members on this forum always at hand to solve customers VM related problem issues(my opinion above the call of duty!)

It is definitely VM loss in losing such a valued member of staff through shortsightedness.

All the best in the future mate

Employers are always on the lookout for those staff that go the extra mile (what you refer to as "above the call of duty") in providing excellent customer service. A high level of interpersonal skills are also essential in a modern and competitive workplace. I believe that Karl passed these two attributes with flying colours.

It is unfortunate that some key VM staff have not been rewarded appropriately and I made my feelings known about this the other weekend to management.

I am confident that DF will get an excellent reference

Further changes are afoot at VM and a number of staff (a minority who may well be reading this) would be advised to heed the above advice.

[alwaysabear]

Originally Posted by spiderplant

They only discuss new stuff at investor briefings. No point in repeating what has already been covered in previous sessions.

Thanks SP, but the comments were made if not a year ago then it is very close too. I would have thought there would have been some sort of update by now.

[spiderplant]

Originally Posted by alwaysabear

Thanks SP, but the comments were made if not a year ago then it is very close too. I would have thought there would have been some sort of update by now.

It was just over a year ago, and the quote was "a path to grow to 80 HD channels over the next two years, or three years." So it's no surprise you've heard no more at this point.

Besides, people only moan if VM give interim progress updates.

[andrewstevenson]

I think virgin need to start thinking of what customers want and give it to us. Many top hd channels there is no discussions, give us new channels and more apps. Like we recently got CBS action when customers was asking for CBS drama, we ask for universal hd crime investigation hd, disney hd and itv hd non are sky exclusives and still don't have them. They get a offer to carry premier sports on xl virgin declined. I can understand sky sports 3 and 4 hd as sky don't back down. Remember virgin have no leverage now which causes problems like we get F1 only in sd, if we get atlantic only in sd. The rest are no excuse come on virgin up your game

[ken1234]

so Sky Sports F1 is going to be in sd and not hd

[Media Boy]

Originally Posted by ken1234

so Sky Sports F1 is going to be in sd and not hd

Only in SD.

Sky Sports F1 will be on Virgin Channel 516 from March 2nd.

[LexDiamond]

Originally Posted by andrewstevenson

I think virgin need to start thinking of what customers want and give it to us. Many top hd channels there is no discussions, give us new channels and more apps. Like we recently got CBS action when customers was asking for CBS drama, we ask for universal hd crime investigation hd, disney hd and itv hd non are sky exclusives and still don't have them. They get a offer to carry premier sports on xl virgin declined. I can understand sky sports 3 and 4 hd as sky don't back down. Remember virgin have no leverage now which causes problems like we get F1 only in sd, if we get atlantic only in sd. The rest are no excuse come on virgin up your game

The problem with that is that VM isn't really trying to sell its tv as a comprehensive and all channels included package. It is not equivalent to any other tv sub available.

XL is, or at least this is my impression, a package that includes a bit of everything in the price. It has all the major pay channels plus HD in the sub itself and includes comedy, drama, sports, documentaries and on demand in HD in the sub.

I really think the problem here are the customers. They have bought the wrong package as it sounds more like some customers wanted Sky and went ahead and bought VM.

[Media Boy]

Sky Anytime in HD to launch on Virgin Media Soon.

My insiders has told me:

last prep has been done for Sky Anytime HD so should launch soon.

No launch date was given.

[Tricky Trevor]

Thanks Media Boy,I've been looking forward to this

[Dave42]

Originally Posted by Media Boy

Sky Anytime in HD to launch on Virgin Media Soon.

My insiders has told me:



No launch date was given.

Thanks MB cant wait for the HD anytime

[andy_m]

I think the fact that Virgin have just announced increased subscribers and a profit suggests that actually Virgin are giving it's customers what they want. Lexdiamond is right, Andrew, what you actually want is Sky.

[denphone]

Originally Posted by Media Boy

Sky Anytime in HD to launch on Virgin Media Soon.

My insiders has told me:



No launch date was given.

Thats excellent news MB.

[PWSPWS]

Originally Posted by andrewstevenson

I think virgin need to start thinking of what customers want and give it to us. Many top hd channels there is no discussions, give us new channels and more apps. Like we recently got CBS action when customers was asking for CBS drama, we ask for universal hd crime investigation hd, disney hd and itv hd non are sky exclusives and still don't have them. They get a offer to carry premier sports on xl virgin declined. I can understand sky sports 3 and 4 hd as sky don't back down. Remember virgin have no leverage now which causes problems like we get F1 only in sd, if we get atlantic only in sd. The rest are no excuse come on virgin up your game

Coudln't agree more - there are a channels that VM can do nothing about (other than an Ofcom complaint! SS3HD SS4HD etc) & those that they can - Disney Cinemeagic HD, ESPNA HD & Premier Sports - Adding Premier into the package would appease those who pay an equivalent amount to Sky & get less channels.

---------- Post added at 13:25 ---------- Previous post was at 13:23 ----------

Originally Posted by andy_m

I think the fact that Virgin have just announced increased subscribers and a profit suggests that actually Virgin are giving it's customers what they want. Lexdiamond is right, Andrew, what you actually want is Sky.

Or are apathetic. I certainly wouldn't say I'm happy with what I'm getting, but haven't got to the point of changing - a price rise (especially when Sky don't have one) & nothing in return isn't the way to keep customers happy

[johnasimmons]

ITV234 HD, Premier Sports, Universal HD and I'll be happy