Interference

chrispy2000 · 07-09-2010, 20:02

Anyone else getting interference in the Peterborough.
I keep getting spots like you used to get in the analog days when an electric motor was running, then the picture goes off and on.

Peter_ · 07-09-2010, 20:04

I would call technical support on 151 from a Virginmedia phone line or 0845 454 1111 from any other phone line and an agent will run some diagnostics with you to see if the is an issue with either the box or the connection.

chrispy2000 · 07-09-2010, 20:15

Is it worth calling this time of day?
It's clear up at the moment but it been like it on and off all evening

Peter_ · 07-09-2010, 20:17

Quote:

Originally Posted by chrispy2000

Is it worth calling this time of day?
It's clear up at the moment but it been like it on and off all evening

You have an equal chance of getting Scotland or Offshore we are there from 0800 tomorrow.

RobboEdin · 08-09-2010, 10:16

Have you established that the interference is being caused by the STB?

Have you tried to see if the interference is still there from another source on your TV, such as a DVD player or the TV's own digital tuner?

Could be electrical interference from an external source?

**Kymmy** · 08-09-2010, 10:33

Interference to the STB would normally cause pixelation (when you get squares not spots)

From your description it sounds like direct noise to the TV itself normally by a cars ignition, electric motor...etc...

chrispy2000 · 08-09-2010, 10:51

It's the normal thing, since last night it hasn't happend.
I tried on other channels not going through the STB and it was not there.

---------- Post added at 10:51 ---------- Previous post was at 10:39 ----------

Quote:

From your description it sounds like direct noise to the TV itself normally by a cars ignition, electric motor...etc...

I agee that what I thought at first, but it wouldn't make the picture go off and on.

**Kymmy** · 08-09-2010, 11:04

Depends whether the interference is effect more than one thing