26-08-2010, 22:32
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#1
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deezee
Join Date: Aug 2010
Location: Worcester Park, Surrey
Services: XL TV + HD + Broadband
Posts: 5
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Noisy new V+ HD Box
'Evening all....
Just installed new (Samsung black) V+ HD box yesterday. Unlike its silent predecessor boxes it makes a whirring noise - even when on standby. Is it a fan ? Is a Hard Disc Drive ? Is there any way I can eliminate the noise as we have the box in a bedroom ? Last question : If I switch off the power at night will everything easily including broadband reboot next day ? or am I SAFER keeping the box on 24/7 ? All advice most gratefully received !!!! DEEZEE
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26-08-2010, 22:45
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#2
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cf.member
Join Date: Aug 2010
Posts: 3
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Re: Noisy new V+ HD Box
Call 151 for that and they will arrange for tech to comeout and swap the box
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26-08-2010, 22:51
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#3
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deezee
Join Date: Aug 2010
Location: Worcester Park, Surrey
Services: XL TV + HD + Broadband
Posts: 5
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Re: Noisy new V+ HD Box
Thanks - so you're saying the box is probably faulty ??
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26-08-2010, 22:52
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#4
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cf.member
Join Date: Aug 2010
Posts: 3
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Re: Noisy new V+ HD Box
yes it is . you can call them i heard they are open till 12.
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26-08-2010, 23:15
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#5
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cf.member
Join Date: Apr 2007
Posts: 26
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Re: Noisy new V+ HD Box
Mine does the same. Only had it just over a week. Sounds like the hard drive. Even when you turn it off it still does it. Thought it was normal, but now not too sure.
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26-08-2010, 23:33
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#6
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cf.member
Join Date: Aug 2010
Posts: 3
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Re: Noisy new V+ HD Box
i work for virgin media .so i knw its a problem.
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26-08-2010, 23:40
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#7
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cf.member
Join Date: Aug 2010
Location: West Bromwich
Services: V+ XL, Phone, Broadband.
Posts: 5
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Re: Noisy new V+ HD Box
You can turn it off at night it only takes a few minutes to reboot, but don't turn it off if you are making a recoding. You will all so save money on power as a added bonus.
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27-08-2010, 06:24
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#8
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,282
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Re: Noisy new V+ HD Box
Ring today after 0800 but be aware all V+ boxes always power up at around 17 minutes past the hour as that is part of the design, you could try putting blutack under the feet to see if that lessens the noise.
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27-08-2010, 10:30
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#9
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deezee
Join Date: Aug 2010
Location: Worcester Park, Surrey
Services: XL TV + HD + Broadband
Posts: 5
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Re: Noisy new V+ HD Box
THANKS everyone - in fact I've now found out the box does go silent i.e. HDD off - after about 30 min. going into standby - so I seem to be lucky re this particular box. Let's see........
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27-08-2010, 14:49
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#10
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cf.addict
Join Date: Mar 2009
Location: St Albans, Herts
Services: Virgin Media XL TV. Samsung V+. Virgin Media Broadband 10MB.
Virgin Media Fixed Phone.
Posts: 119
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Re: Noisy new V+ HD Box
deezee
just for info.
My Samsung V+ HD goes silent after about 5 mins of being put into standby
During the night in standby it will start to makes noises again (fans whirling). I presume this is for updates etc, normally about 430AM, this could last for upto 20 minutes. I have got used to it now
andrewlutonuk
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27-08-2010, 15:02
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#11
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deezee
Join Date: Aug 2010
Location: Worcester Park, Surrey
Services: XL TV + HD + Broadband
Posts: 5
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Re: Noisy new V+ HD Box
Quote:
Originally Posted by andrewlutonuk
deezee
just for info.
My Samsung V+ HD goes silent after about 5 mins of being put into standby
During the night in standby it will start to makes noises again (fans whirling). I presume this is for updates etc, normally about 430AM, this could last for upto 20 minutes. I have got used to it now
andrewlutonuk
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That's really helpful, Andrew -- Let's hope that the guests using that bedroom are heavy sleepers !"
Last edited by deezee; 27-08-2010 at 15:04.
Reason: typo
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