14-03-2010, 14:55
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#1
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Inactive
Join Date: Mar 2010
Posts: 1
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My V+ Box
Dear All I am new here so go easy please.....
My V+ box of late is being very naughty....!!!!!
a, sometimes recording quality is very poor (sometimes un-watchable).
b, record stuff then I cant watch later (box just freeze up).
c, Always rebooting (2-3 times a night).
Yet when it works it all works ok, its about 3 year old now.
I bought my box, and I don't pay rent on it so I guess they wont fix it, just charge me for a new one.
I may ring Virgin this week, I never have any problems with them, always on the ball.
Your thoughts please
Lee
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14-03-2010, 15:16
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#2
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Cable Forum Team
Join Date: Jun 2003
Location: Sarf east Luhndun.
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 24,232
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Re: My V+ Box
Ring Virgin, there is a fault.
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
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14-03-2010, 15:19
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#3
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cf.mega poster
Join Date: Aug 2007
Location: Scotland
Age: 39
Services: 20mb, Tv, Phone
Posts: 2,847
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Re: My V+ Box
I've never known anyone to buy a V+ box, it sounds like you paid extra so there would be no monthly charge but it's still Virgin Media's property.
Virgin is not Sky, if there's a fault they will replace it free of charge regardless of how long you've had it.
__________________
R.I.P. Telewest
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14-03-2010, 23:03
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#4
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cf.mega poster
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: My V+ Box
Quote:
Originally Posted by micraman235
Dear All I am new here so go easy please.....
My V+ box of late is being very naughty....!!!!!
a, sometimes recording quality is very poor (sometimes un-watchable).
b, record stuff then I cant watch later (box just freeze up).
c, Always rebooting (2-3 times a night).
Yet when it works it all works ok, its about 3 year old now.
I bought my box, and I don't pay rent on it so I guess they wont fix it, just charge me for a new one.
I may ring Virgin this week, I never have any problems with them, always on the ball.
Your thoughts please
Lee
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 to the forum Lee.
As has been said already, give Faults a call on 151 as you need a tech.. this is free of charge. 
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