calling all v+ owners

alex z · 06-12-2008, 19:16

Please could all the v+ owners whose box doesn't tick really loud could you please tell me the make model/serial numbers as im having to swap for the second time and don't want the same problem as it appears there is a loud batch of HDD going around (according to the tech guy) i am quite happy with the v+ but i cannot stand the ticking so if i can't resolve it back it goes which would be a shame thanks for any help

moaningmags · 06-12-2008, 19:17

Mine is branded Telewest Broadband TV Drive, no ticking.

07-12-2008, 00:13

Have you tried the bluetack yet?

mr,m · 07-12-2008, 01:08

Just got mine about 2 weeks ago,thought I'd bought a Swiss clock! Not just me then.

JayJay · 07-12-2008, 08:35

Please forgive me but installing these nearly daily Ive only had 1 faulty one, and that was when it wouldnt boot up. Can you give me some info on this ticking HDD? Ive yet to see it for myself.

Me personally, I have a old Telewest Broadband Silver TV Drive... nice!

07-12-2008, 08:42

The hard drive is the only thing that can make that noise

I would look closely at how you have it positioned (wood will amplify sounds - hence why they make speakers with it) -someone already suggested standing it in bluetack

The metal casing could be amplifying the sound if it's not secure - put your hand on the top/sides see if it stops - if it does put a lump on the panel stop it

Maybe even format the drive - it maybe fragmented and no method of defragmenting it other than format

Mobes · 07-12-2008, 08:47

Non of the above works... i know.... i nearly threw it out of the window trying LOL

I had a lovely non-ticking box until it went wrong ...since i have 2 new V+ boxes installed and they both ticked.

The tech /installers both said it was a normal sound (hmmmmm) so ive ended up convertins a drawwith a perpex font and it now sits behind that (ventilated at the back of course)

Problem solved BUT its f-ing stupid that these boxes are allowed to passspec when they make such a noise...

JayJay · 07-12-2008, 08:55

Go into Diag (reboot the box holding up and down until diag appears) scroll to page 5 using the right arrow button and it will tell you what HDD you have.

mine is a Maxtor 6Y160P0.

alex z · 07-12-2008, 12:48

Quote:

Originally Posted by Mobes

Non of the above works... i know.... i nearly threw it out of the window trying LOL

I had a lovely non-ticking box until it went wrong ...since i have 2 new V+ boxes installed and they both ticked.

The tech /installers both said it was a normal sound (hmmmmm) so ive ended up convertins a drawwith a perpex font and it now sits behind that (ventilated at the back of course)

Problem solved BUT its f-ing stupid that these boxes are allowed to passspec when they make such a noise...

too right the only reason virgin are being so accommodating to my problem is because i still have the 7 days to get my money back once that's up they wont swap the box again so fingers crossed 3rd time lucky or its gone

---------- Post added at 13:48 ---------- Previous post was at 13:37 ----------

Quote:

Originally Posted by JayJay

Go into Diag (reboot the box holding up and down until diag appears) scroll to page 5 using the right arrow button and it will tell you what HDD you have.

mine is a Maxtor 6Y160P0.

my v+ box is as follows wdc wd1600aajb-56wra (HDD model number)
WD-WCAS29117002 (HDD serial number )

so what different type can i ask virgin for
thanks

JayJay · 07-12-2008, 15:45

Sounds like youve got a Western Digital hard drive in yours. tbh im not sure what they are sticking in them at the moment, ive got two V+ boxes in my van at the moment, im all wrapped up in bed as im ill but if ive got the power ill go and find out what they have in them.

alex z · 07-12-2008, 16:37

Quote:

Originally Posted by JayJay

Sounds like youve got a Western Digital hard drive in yours. tbh im not sure what they are sticking in them at the moment, ive got two V+ boxes in my van at the moment, im all wrapped up in bed as im ill but if ive got the power ill go and find out what they have in them.

thanks that would be great

bayonet · 07-12-2008, 17:14

I'm ex ntl and got a ex Telewest V+ box no ticking on mine since I've had it

alex z · 10-12-2008, 12:08

Quote:

Originally Posted by alex z

Please could all the v+ owners whose box doesn't tick really loud could you please tell me the make model/serial numbers as im having to swap for the second time and don't want the same problem as it appears there is a loud batch of HDD going around (according to the tech guy) i am quite happy with the v+ but i cannot stand the ticking so if i can't resolve it back it goes which would be a shame thanks for any help

yes finally swapped boxes for the 3rd time ( well 4th as the 1st box wont load up) and no ticking even when recording 2 programmes the guy said he was from a completely different area so different batch same make even same type HDD but virtually silent oh happy days

BarFly · 10-12-2008, 16:27

This happens to my box when it has been idle for a number of hours for first few minutes, then settles down. Only happened since the code update a few weeks ago.

Oh & the 12.05 freeze has got worse....

wwe · 12-12-2008, 12:43

hi all i wanted to ask im having a promblem with my tv as i said in another post now ive borrow a spare tv from a mate but i car't get it on as my v+ is set to hd and this tv not hd cound some one tell me which numbers to press on my handset so i can change it so its not on v+ hd