Subtitles for More4, E4 and Film4
26-04-2008, 14:22
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#1
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cf.member
Join Date: Apr 2008
Posts: 5
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Subtitles for More4, E4 and Film4
Subtitles for More4, E4 and Film4 don't exist on cable TV - though they ARE there in FreeView!
I queried this with Virgin Customer Support. They confirmed that their current contact on these channels does not include subtitles.
This is, I believe, discrimination against the hard-of-hearing and elderly.
And shows like "ER" are impossible to understand without subtitles....
If enough people complain and lobby Virgin about this, perhaps something will be done.
If you're irritated by the lack of subtitles on these channels, PLEASE complain, via the website or by phone.
CambridgeChris
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26-04-2008, 14:53
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#2
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cf.addict
Join Date: Aug 2005
Location: Wheres my hat?
Posts: 428
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Re: Subtitles for More4, E4 and Film4
Virgin take these channels from Satellite which uses a different system for subtitling. Most virgin users will have to use their tv and teletext page 888 for those channels and others taken from satellite.
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26-04-2008, 15:50
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#3
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cf.member
Join Date: Apr 2008
Posts: 5
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Re: Subtitles for More4, E4 and Film4
Many thanks for the useful tip about "Teletext 888" subtitles.
It works!
Now why could neither the Virgin installer, nor Virgin Customer Services, give me that very useful information?
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26-04-2008, 16:10
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#4
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cf.addict
Join Date: Aug 2005
Location: Wheres my hat?
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Re: Subtitles for More4, E4 and Film4
I looked after one of the headends for 6 years or so. You pick things up!
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28-04-2008, 00:23
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#5
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
Services: Sky HD
bethere Broadband
Posts: 1,465
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Re: Subtitles for More4, E4 and Film4
Come the next code update that is happening throughout the summer this will be changed. All channels that have subtitles will then have digital subtitles
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28-04-2008, 00:28
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#6
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Cable Forum Team
Join Date: Jun 2003
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Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
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Re: Subtitles for More4, E4 and Film4
All the channel 4 channels already do carry digital subtitles. On the Bromley network anyway. I've always been able to watch ER with digital subtitles.
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28-04-2008, 00:35
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#7
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cf.mega poster
Join Date: Jul 2007
Location: South Yorkshire
Age: 24
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Re: Subtitles for More4, E4 and Film4
same here in Ex-Telewest.
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28-04-2008, 08:36
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#8
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cf.addict
Join Date: Aug 2005
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Re: Subtitles for More4, E4 and Film4
Quote:
Originally Posted by BenMcr
Come the next code update that is happening throughout the summer this will be changed. All channels that have subtitles will then have digital subtitles
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As far as I know the subtitles themselves won't change, they will still be VBI normal teletext subtitles, what is changing is that the box will internally decode and display the teletext subtitles. You will no longer have to use your TV selected to teletext page 888. Telewest already do this I believe.
Thats unless Virgin have some transcoders to go from VBI to DVB subtitling. |
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28-04-2008, 12:36
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#9
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cf.mega poster
Join Date: Nov 2006
Location: Manchester
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Re: Subtitles for More4, E4 and Film4
Quote:
Originally Posted by Losttheplot
As far as I know the subtitles themselves won't change, they will still be VBI normal teletext subtitles, what is changing is that the box will internally decode and display the teletext subtitles. You will no longer have to use your TV selected to teletext page 888. Telewest already do this I believe.
Thats unless Virgin have some transcoders to go from VBI to DVB subtitling.
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Yup that's right. It is what the V+ does so that SD via HDMI gets subtitles (as VBI doesn't work over HDMI)
But didn't want to complicate things. They will be access the same as digital subtitles so there will bascially be no difference (apart from the font  ) |
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28-04-2008, 14:23
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#10
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cf.addict
Join Date: Aug 2005
Location: Wheres my hat?
Posts: 428
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Re: Subtitles for More4, E4 and Film4
Quote:
Originally Posted by BenMcr
Yup that's right. It is what the V+ does so that SD via HDMI gets subtitles (as VBI doesn't work over HDMI)
But didn't want to complicate things. They will be access the same as digital subtitles so there will bascially be no difference (apart from the font ) |
Its also the way the Sky boxes work, they decode and display the subs, rather than the TV doing it. The font used for the DTT derived DVB subtitles was chosen by a panel including representatives from the deaf. |
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