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Old 25-04-2008, 20:39   #1
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v+ help....
I wonder if anyone can help.

I have a V+ BOX and I currently have a problem which is
frustrating me big time!!

I can only change channels at present with my Remote(have changed the batteries!!)

I CANNOT access the guide,the home page or my V+ service!!
also when I change channel no info box appears on screen!!
there is no access to any of the above when I try accessing from the box either

any assistance would be greatly appreciated.
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Old 25-04-2008, 20:41   #2
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Re: v+ help....
sounds like its a problem with either the STB &/or the remote. id give VM a call if i was you.
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Old 25-04-2008, 20:44   #3
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Re: v+ help....
I did thanks, guy coming out on Monday...

I'd been in trying to set up my HD
gave up in the end and it only started after that,
I was just wondering if I'd done anything stupidly simple!
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Old 25-04-2008, 20:48   #4
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Re: v+ help....
might be worth checking your input source on the tv as when watching v+ through my DVD i also can just change channel and not view the tv guide etc.
Have to switch back to my cable box input source.
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Old 25-04-2008, 20:51   #5
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Smile Re: v+ help....
Are you using the scart connection at the moment if you are is it in the top scart socket .
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Old 25-04-2008, 20:52   #6
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Re: v+ help....
thanks,
how do I check that?
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Old 25-04-2008, 20:57   #7
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Smile Re: v+ help....
At the back of the V+ there is 2 scarts the top is the tv one the bottom is for vcr /dvd .
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Old 25-04-2008, 20:59   #8
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Re: v+ help....
it's in the bottom one,is that wrong?

when I put it in the Tv slot I can't get a picture!!
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Old 25-04-2008, 21:02   #9
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Smile Re: v+ help....
To see the menus you need the top scart connected to the tv
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Old 25-04-2008, 21:25   #10
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Re: v+ help....
Quote:
Originally Posted by Nedkelly View Post
To see the menus you need the top scart connected to the tv
yes i do concur top scart gives you graphics bottom one is for vcr backup hence no menus
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Old 25-04-2008, 22:17   #11
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Re: v+ help....
Sounds like you have set the V+ into HD mode, but your TV isn't in HD mode, or there's a problem with your HDMI cable.

To get back into SCART mode, plug the SCART cable into the top socket, then do this:

Hold in the Stop and Play/Pause buttons on the front panel, and press Reset. Keep Stop and Play/Pause held in until the display says 'boot'.
After a few seconds the display should say 'outpt'. Press the Fast Forward button several times until the display says 'Sd', then press OK. Wait for the V+ to reboot then you should be back in SCART mode.
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Old 26-04-2008, 00:22   #12
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Re: v+ help....
thanks SP!!

THAT WORKED!
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Old 26-04-2008, 11:00   #13
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Re: v+ help....
Did you manage to get HD working?

Don't forget to cancel the tech visit.
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Old 26-04-2008, 13:00   #14
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Re: v+ help....
No. I've given up on the HD for now

yip, I cancelled the tech visit.

thanks again for your help.
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