16-04-2008, 15:51
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#1
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cf.member
Join Date: Mar 2008
Posts: 98
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1 Problem and Question
Hello,
i am currently having a problem with my virgin remote the volume control doesnt work at all and the mute button is also not working....it sends out a signal from the remote as the light comes on, but doesnt react on the box...any suggestions?
Also, i bought a headset for my TV, however i dont have an Audio out terminal on my box are they currently on the new boxes? will i need to upgrade my box? i could plug it in the tv but i want it on the box..
Thank You.
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16-04-2008, 15:52
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#2
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Anyone can play guitar
Join Date: Jun 2003
Location: London way
Age: 32
Services: Women for money
Posts: 6,137
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Re: 1 Problem and Question
Quote:
Originally Posted by Zain
Hello,
i am currently having a problem with my virgin remote the volume control doesnt work at all and the mute button is also not working....it sends out a signal from the remote as the light comes on, but doesnt react on the box...any suggestions?
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tried replacing the batteries? |
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16-04-2008, 16:04
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#3
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VM Employee
Join Date: Jan 2007
Location: Swansea
Services: BT internet, TalkTalk telephone, Sky HD.
Posts: 267
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Re: 1 Problem and Question
Depending on what STB you have, the volume and mute buttons would need to be tuned in using codes for the make of your TV set. Not too sure on these, what make is it? And what STB do you have?
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16-04-2008, 16:04
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#4
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cf.member
Join Date: Apr 2008
Posts: 16
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Re: 1 Problem and Question
Has it ever worked? I understand that VM remotes do not control the audio on the V+ box (it does not have any audio capabilities) It simply controls the volume function on your TV. It is for this reason thet the VM remote needs to be programmed to your telly by entering a special code. If it has worked before, you could try coding the remote again.
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16-04-2008, 19:11
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#5
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cf.member
Join Date: Mar 2008
Posts: 98
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Re: 1 Problem and Question
Quote:
Originally Posted by Kellargh
Depending on what STB you have, the volume and mute buttons would need to be tuned in using codes for the make of your TV set. Not too sure on these, what make is it? And what STB do you have?
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hi, thanks for the reply, how can i find out what STB i have? |
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18-04-2008, 10:00
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#6
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VM Employee
Join Date: Jan 2007
Location: Swansea
Services: BT internet, TalkTalk telephone, Sky HD.
Posts: 267
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Re: 1 Problem and Question
Look on the front panel of the STB and it should tell you 'Samsung', 'Pace' or if you have a V+ STB then it'll say that anyway (it's a Scientific Atlanta) :P But I need to know the make of your TV as well.
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Wanna play with my Wii?
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18-04-2008, 19:49
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#7
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cf.member
Join Date: Mar 2008
Posts: 98
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Re: 1 Problem and Question
Pace Box and a Toshiba TV...
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19-04-2008, 16:00
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#8
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cf.member
Join Date: Mar 2008
Posts: 98
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Re: 1 Problem and Question
ok volume problem sorted! thanks! anyone know the answer to my headset question?
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19-04-2008, 17:30
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#9
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Cable Forum Team
Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 17,030
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Re: 1 Problem and Question
If your box doesn't have phono outputs, you'll need something like http://www.maplin.co.uk/module.aspx?...35904&doy=19m4
No Virgin box I know of has a headphone output, so you'll need an amplifier.
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