No programme information (again!)
14-04-2008, 20:21
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#1
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cf.member
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 20Mb broadband
Posts: 68
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No programme information (again!)
My TV guide says the above more often than not. My tv service is usually faultless, so why can't VM provide the tv guide as a stable feature? I've noticed that when I get the message, On Demand is usually not working either.
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14-04-2008, 20:28
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#2
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Oranje Boven :)
Join Date: Feb 2005
Location: Kettering Northamptonshire.
Age: 30
Services: 10megs
digi family
phone...
Posts: 2,615
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Re: No programme information (again!)
Geoff your not the only 1.
what box have you got? an old pace box (greenish) or Samsung?
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14-04-2008, 20:31
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#3
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Seek And Destroy
Join Date: Feb 2007
Location: Mornington Crescent
Posts: 1,431
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Re: No programme information (again!)
God, I hate this.
Happens every night on loads of channels on my Quick Guide (Samsung 2100C).
You can get the odd bit of info if you're quick, but usually there's nothing or info for 24 hours in front!!
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14-04-2008, 20:32
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#4
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VM Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 32
Services: 2x Virgin PVR , Pace and Samsung 20 meg cable modem ntl home250 and 255
Posts: 2,241
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Re: No programme information (again!)
Yes see this all the time on samsung and pace very rare on a V+ 
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Card not paired no channels you need a tech 
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14-04-2008, 20:34
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#5
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Cable Forum Team
Join Date: Apr 2006
Location: Ashton under Lyne
Services: VM M Phone, XL TV & XL Broadband
Posts: 5,562
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Re: No programme information (again!)
Quote:
Originally Posted by Nedkelly
Yes see this all the time on samsung and pace very rare on a V+ |
My V+ takes about 5 - 10 minutes to fully populate the program guide from a cold boot...
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Formerly Cobbydaler
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14-04-2008, 20:42
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#6
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Oranje Boven :)
Join Date: Feb 2005
Location: Kettering Northamptonshire.
Age: 30
Services: 10megs
digi family
phone...
Posts: 2,615
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Re: No programme information (again!)
Quote:
Originally Posted by Nedkelly
Yes see this all the time on samsung and pace very rare on a V+ |
yeah true Ned....you give me a free V+ box then?
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14-04-2008, 20:44
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#7
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VM Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 32
Services: 2x Virgin PVR , Pace and Samsung 20 meg cable modem ntl home250 and 255
Posts: 2,241
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Re: No programme information (again!)
Its in the post
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Card not paired no channels you need a tech
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14-04-2008, 20:46
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#8
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Oranje Boven :)
Join Date: Feb 2005
Location: Kettering Northamptonshire.
Age: 30
Services: 10megs
digi family
phone...
Posts: 2,615
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Re: No programme information (again!)
Quote:
Originally Posted by Nedkelly
Its in the post |
where ya sent it to mate?
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14-04-2008, 20:52
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#9
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VM Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 32
Services: 2x Virgin PVR , Pace and Samsung 20 meg cable modem ntl home250 and 255
Posts: 2,241
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Re: No programme information (again!)
oops not put your address on it sorry I am a scatter brain 
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Card not paired no channels you need a tech
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14-04-2008, 20:54
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#10
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Oranje Boven :)
Join Date: Feb 2005
Location: Kettering Northamptonshire.
Age: 30
Services: 10megs
digi family
phone...
Posts: 2,615
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Re: No programme information (again!)
no comment Ned 
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14-04-2008, 21:13
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#11
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green and left leaning
Join Date: Feb 2008
Location: Brighton
Age: 44
Services: TV-XL+BB-XL+Phone-XL+2 STB
Posts: 1,527
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Re: No programme information (again!)
Quote:
Originally Posted by GeoffB
My TV guide says the above more often than not. My tv service is usually faultless, so why can't VM provide the tv guide as a stable feature? I've noticed that when I get the message, On Demand is usually not working either.
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As said above this usually happens most nights after about 3.00am, mine is sorted by the classic, unplug for 20 seconds method. Once its powered up its generally back to normal within a minuet or two.
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14-04-2008, 22:53
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#12
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cf.member
Join Date: Oct 2006
Posts: 14
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Re: No programme information (again!)
same with mine-front panel quick reboot solves it though its hardly a solution to the problem
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14-04-2008, 22:56
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#13
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Seek And Destroy
Join Date: Feb 2007
Location: Mornington Crescent
Posts: 1,431
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Re: No programme information (again!)
No amount of re-booting fixes it for me.
It's as if the new info is being put into the quick guide and the STB sorts itself in a very relaxed manner - i.e when it feels like it!
I tried to set a reminder for a programme that was after 1 am - the STB actually set a reminder for a programme that was due to be aired 24 hours later.
Very frustrating.
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I don't have to sell my soul. He's already in me..
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14-04-2008, 23:16
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#14
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You ain't seen me, right?
Join Date: Aug 2004
Location: Northants
Age: 64
Services: Sky+. / VM XL BB and Be Pro. / BT Phoneline.
Posts: 1,420
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Re: No programme information (again!)
I used to have to reboot every night and sometimes again during the day to get the EPG to work. Had a Pace and a Samsung. No difference.
Out of desperation I got Sky+. No problems at all now Sky+ just works.
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15-04-2008, 16:06
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#15
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VM Employee
Join Date: Jan 2007
Location: Swansea
Services: BT internet, TalkTalk telephone, Sky HD.
Posts: 277
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Re: No programme information (again!)
Nationwide fault...hate how long this has been going on for!! (Apparently we are still looking for a resolve during Spring 2008...)
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