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When is the next software update planned?
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Old 02-02-2008, 23:59   #1
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When is the next software update planned?

Will the next one include a 7 day epg like we used to have (im ex-ntl), will it have better organising eg. guide menu seems a bit misleading. Will it seem finished because i think current epg looks unfinished and seems to lack features
if anybody knows thanks
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Old 03-02-2008, 00:38   #2
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Re: When is the next software update planned?

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Originally Posted by Instincts View Post
Will the next one include a 7 day epg like we used to have (im ex-ntl), will it have better organising eg. guide menu seems a bit misleading. Will it seem finished because i think current epg looks unfinished and seems to lack features
if anybody knows thanks
They apparently reduced the guide from 7 days to 3, and then to 1 because apparently the older boxes couldn't handle the amount of data necessary, so they may not increase it again with just a software upgrade.
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Old 03-02-2008, 00:47   #3
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Re: When is the next software update planned?

Thanks, but i was thinking if my old pace could handle it just why cant the new samsungs what are meant to be starting to replace all of them handle it, soon shudnt these new boxes be mostly only ones in service, there should be some hope them shouldnt there?
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Old 03-02-2008, 10:39   #4
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Re: When is the next software update planned?

v+ has 7 days. Why not upgrade?
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Old 03-02-2008, 19:04   #5
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Re: When is the next software update planned?

i was thinking bout upgrading but i wud never use the service i hardly watch tv that much tbh, its just sometimes id like to be able to see whats on tommoro easily in my main room but cant!
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Old 04-02-2008, 09:07   #6
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Re: When is the next software update planned?

well ur on xl tv so to upgrade to v+ just a £75 upfront thats it no xtra monthly charge mght be a idean offer ends end of feb
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Old 04-02-2008, 22:20   #7
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Re: When is the next software update planned?

I never used to watch TV much and went over to V+ for other members of the household . . . now it is SO easy to record programmes and whole series, and SO easy to find them and watch them at MY convenience, I now watch and enjoy TV so much more than I have for years!
The V+ box is brilliant and, in three months, I have had no problems at all. Highly recommended
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Old 04-02-2008, 22:23   #8
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Re: When is the next software update planned?

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I never used to watch TV much and went over to V+ for other members of the household . . . now it is SO easy to record programmes and whole series, and SO easy to find them and watch them at MY convenience, I now watch and enjoy TV so much more than I have for years!
The V+ box is brilliant and, in three months, I have had no problems at all. Highly recommended
now your for it ollie!! get ready for the backlash!!
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Old 04-02-2008, 22:32   #9
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Re: When is the next software update planned?

Yup. You set yourself up there...

I notice, that when she has the TV 99% of the time, I record my stuff, and watch it when I want to. Its a lot better than scheduling, especially if your a low user!

I was peed off that they reduced the EPG guide. It is definetly a bad move. If the boxes cant handle it, they need to replace the boxes.

when you see an ad on TV, youd have to write it down to remember it, instead of a few clicks and booking it in.

They need to change that.

Funny, how the Box cant handle a 7 Day EPG, yet they expect it to handle a shiny new service called BBC iPlayer...
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Old 04-02-2008, 22:38   #10
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Smile Re: When is the next software update planned?

It would be nice to get rid of the older boxes .I think there is somthing going on at the moment as i have not had any phase 1 and 2 boxes for a long time now .But it will be down to cost as there is a lot of older boxes out there .Lets hope the upgrades can fix some of the known fauts on here fingers crossed
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Old 04-02-2008, 22:47   #11
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Re: When is the next software update planned?

Yea. I might just phone them up and get them to send out one of the new boxes. Are they self install these days? I think if we could all do this, it could send a message to VM.
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Old 04-02-2008, 22:52   #12
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Ah the self install ive been to lots of these in the last couple of weeks .There sending the boxes out not set up for the area they are sending them out to ie knowsley set up sent to a langley .And not putting a pin number in the box so the customer can not view on demand .But they love sending them out
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Old 04-02-2008, 23:03   #13
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Re: When is the next software update planned?

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Ah the self install ive been to lots of these in the last couple of weeks .There sending the boxes out not set up for the area they are sending them out to ie knowsley set up sent to a langley .And not putting a pin number in the box so the customer can not view on demand .But they love sending them out
not only that ned,theyre sending them without remotes,when you check out the pamphlet sent in the box it shows your 'shiny new cable box' as an old pace box and the remote as a V+ remote
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Old 05-02-2008, 00:03   #14
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Re: When is the next software update planned?

Are you guys serious!?

This is terrible! lol
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Old 05-02-2008, 09:06   #15
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Re: When is the next software update planned?

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Originally Posted by on in an hour! View Post
not only that ned,theyre sending them without remotes,when you check out the pamphlet sent in the box it shows your 'shiny new cable box' as an old pace box and the remote as a V+ remote
Thats probably because, if a customer does get sent out a pace box and they look at the leaflet, they cant call in and complain that they havent had they newer one pictured.

Where as if they get a samsung box and they call in, then they can just be told its a better box than the one pictured.
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