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Mute Symbol
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Old 21-12-2007, 13:48   #1
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Mute Symbol

Hi guys I have just noticed that there is a mute symbol in the top left hand corner of the screen the tv is not muted and changing channel does not move it.
This is on a v+ connected via HDMI
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Old 21-12-2007, 13:57   #2
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Re: Mute Symbol

Does it go away if you press the mute button on the remote. Alternatively, if you reset the V+ does tht clear it?
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Old 21-12-2007, 13:59   #3
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Re: Mute Symbol

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Originally Posted by Rob View Post
Does it go away if you press the mute button on the remote. Alternatively, if you reset the V+ does tht clear it?
No & No mate
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Old 21-12-2007, 14:08   #4
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Re: Mute Symbol

Power cycle the box.
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Old 21-12-2007, 14:25   #5
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Re: Mute Symbol

Is it a plasma TV? Does the mute symbol go away when you switch the V+ box off and just watch the normal channels (1-5) or freeview?
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Old 21-12-2007, 14:33   #6
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Re: Mute Symbol

Do you get sound on VOD stuff?
Is the stb volume set to 0? (Settings >> Display & audio)
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Old 21-12-2007, 16:41   #7
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Re: Mute Symbol

Do you still have the remote for a Samsung box?
When we swapped to V+ the engineer did not take the old remote with him. My wife uses it with the V+ box and most of the controls work, including the mute. However, sometimes when she 'mutes' it the sound comes back on after a few minutes and the mute sign stays on screen.
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Old 22-12-2007, 06:34   #8
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Re: Mute Symbol

The Mute sign you refer to is caused by pressing two buttons on the remote at the same time. Re-booting always clears it for me. Hope this helps.
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Old 22-12-2007, 13:13   #9
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Re: Mute Symbol

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Originally Posted by hansi View Post
The Mute sign you refer to is caused by pressing two buttons on the remote at the same time. Re-booting always clears it for me. Hope this helps.
Reboot?

I just put the box in standby and turn it back on to get rid of that mute symbol.

Unless that is what you mean but it isn't rebooting the box. Resetting the box is probaby the closest thing to a reboot.
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Old 22-12-2007, 13:25   #10
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Re: Mute Symbol

I meant reboot. Unplug,plug back in and wait............
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Old 22-12-2007, 13:26   #11
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Re: Mute Symbol

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Originally Posted by chrisparr View Post
Reboot?

I just put the box in standby and turn it back on to get rid of that mute symbol.

Unless that is what you mean but it isn't rebooting the box. Resetting the box is probaby the closest thing to a reboot.
Putting the box in standby pretty much only turns off the video and audio outputs. The box continues to process the incoming streams.
Power cycling (off and then on after a few seconds) is the only way to properly reset the box.
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Old 23-12-2007, 10:30   #12
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Re: Mute Symbol

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Originally Posted by Losttheplot View Post
Putting the box in standby pretty much only turns off the video and audio outputs. The box continues to process the incoming streams.
Power cycling (off and then on after a few seconds) is the only way to properly reset the box.
Yes, and putting the box into standby and back out is all I needed to get rid of that mute symbol.

If that doesn't work for everyone there must me more than one way it can appear.

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Old 27-12-2007, 13:44   #13
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Re: Mute Symbol

Well we've had our box for a couple of weeks and about the only thing that doesn't work is the mute. If you change channel the sound comes back but the mute symbol stays until you hit mute again.
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