16-05-2007, 19:25
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#1
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Ex NTL Employee
Join Date: Jan 2006
Location: Brighton
Services: CATV XL, TELCO XL, BBAND M
Posts: 79
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New EPG Faults
Hello people
A major fault in the new EPG, after going into the catch up TV menu and then scrolling through the programmes available, the whole thing crashes with a nasty loud buzzing sound. After seeing this posted by others on other threads, its obviously not just my box if others are having the problem too. Are Virgin aware of this problem and when will it be sorted?
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16-05-2007, 20:06
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#2
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VM Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 32
Services: 2x Virgin PVR , Pace and Samsung 20 meg cable modem ntl home250 and 255
Posts: 2,241
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Re: New EPG Faults
Not seen this one but i have read about it on here .Not seen it yet  Which box do you have ?
__________________
Card not paired no channels you need a tech 
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16-05-2007, 20:12
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#3
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Mine's a double Jim Beam
Join Date: Jun 2003
Location: Newport, South Wales
Services: XL TV XL BB XL Phone
Posts: 73
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Re: New EPG Faults
Strange..
It happened to me today. Never seen it before. Very loud buzz and the box locked up. I was in catch Up TV too. I've got a Samsung box.
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16-05-2007, 20:14
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#4
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VM Tech
Join Date: Nov 2003
Location: North East lincolnshire
Age: 32
Services: 2x Virgin PVR , Pace and Samsung 20 meg cable modem ntl home250 and 255
Posts: 2,241
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Re: New EPG Faults
Ive seen a box lock up in vod but i have not heard the buzz yet
__________________
Card not paired no channels you need a tech
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16-05-2007, 20:20
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#5
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cf.addict
Join Date: Dec 2003
Services: V+, XLTV, 2nd Vbox, unlimted Phone, 4MBB, Mobile.
Posts: 150
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Re: New EPG Faults
mine has locked in vod and made a buzz, had to reboot.
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16-05-2007, 20:24
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#6
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cf.member
Join Date: Apr 2004
Location: Stockport
Posts: 89
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Re: New EPG Faults
...and again here.
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17-05-2007, 14:12
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#7
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cf.member
Join Date: Jul 2004
Posts: 20
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Re: New EPG Faults
Happened to me a few times in the last few days.
Samsung Box
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17-05-2007, 14:31
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#8
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cf.member
Join Date: Feb 2005
Age: 46
Posts: 34
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Re: New EPG Faults
Same here(come back NTL all is forgiven)
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17-05-2007, 15:05
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#9
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cf.member
Join Date: Sep 2005
Posts: 1
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Re: New EPG Faults
Me Too - about 5 or 6 times over the past week !
Les
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17-05-2007, 15:45
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#10
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Ex NTL Employee
Join Date: Jan 2006
Location: Brighton
Services: CATV XL, TELCO XL, BBAND M
Posts: 79
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Re: New EPG Faults
Samsung box here too, there is a pattern emerging here.... Can any Virgin Employees shed some light? Whats causing this??? Box or software?? Any fixes planned??
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17-05-2007, 15:46
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#11
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cf.member
Join Date: Sep 2006
Posts: 65
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Re: New EPG Faults
do we have any solutions for this thing ???
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17-05-2007, 15:53
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#12
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cf.member
Join Date: Feb 2005
Age: 46
Posts: 34
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Re: New EPG Faults
Quote:
Originally Posted by spiderman2
do we have any solutions for this thing ???
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Yep lets all get Sky 
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17-05-2007, 18:26
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#13
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cf.geek
Join Date: Jun 2003
Location: Sunny Scunny, North Lincolnshire
Posts: 732
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Re: New EPG Faults
I've noticed a short buzzing noise when in the menus, Samsung box, "upgraded" yesterday. Not noticed any lock ups so far.
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17-05-2007, 19:03
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#14
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cf.member
Join Date: Mar 2006
Posts: 12
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Re: New EPG Faults
Happened 5 times yesterday on my Samsung box. I gave up on trying to access VOD in the end.
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17-05-2007, 19:05
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#15
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.NET 2.0 Developer
Join Date: Jul 2006
Location: Sutton-In-Ashfield
Age: 30
Services: Software & Web Application Development
Posts: 2,295
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Re: New EPG Faults
Not got the new EPG yet.
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