13-04-2007, 17:15
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#1
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Vista Ultimate User
Join Date: Dec 2005
Location: Sheffield
Services: 1 V+ Box, 1 V Box, XL TV, L Broadband, L Phone, Sony Erricson C902 Vodafone Contract
Posts: 1,579
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VOD Problems
Since we got the new Virgin Branded EPG we have been getting messages when trying to access TV Choice or Catch Up TV Saying that VOD is unavalible etc etc. I phoned VM and told them 2 week ago and they said it was a local thing but its still not working and my aunty who lives 4 doors down can get onto hers perfect.
I dont use VOD that much but my mum was the one who told me and when we do manage to get VOD to come on its all pixelated and hard to see at time
Anyone got any suggestions? CS are a bit useless lol well the ones i have spole to are
I think it might be te EPG or it might not i dont know i do have one of those "Old Crappy Pace Boxes" tho
Thanks
Last edited by nicke261192; 13-04-2007 at 17:33.
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13-04-2007, 18:21
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#2
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cf.addict
Join Date: Apr 2007
Location: bristol
Services: V+,10MEG.
Posts: 122
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Re: VOD Problems
Quote:
Originally Posted by nicke261192
Since we got the new Virgin Branded EPG we have been getting messages when trying to access TV Choice or Catch Up TV Saying that VOD is unavalible etc etc. I phoned VM and told them 2 week ago and they said it was a local thing but its still not working and my aunty who lives 4 doors down can get onto hers perfect.
I dont use VOD that much but my mum was the one who told me and when we do manage to get VOD to come on its all pixelated and hard to see at time
Anyone got any suggestions? CS are a bit useless lol well the ones i have spole to are
I think it might be te EPG or it might not i dont know i do have one of those "Old Crappy Pace Boxes" tho
Thanks
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heres a idea.rather than trying to sort it out yourself on here call customer services again and tell them your box has 8888 on the front panel.when the tech comes round tell him you have been getting 8888 on the screen but you reboot it and it goes for a couple of hours and comes back.garanteed he,ll swap your box.hes not going to wait for 2 hours.if he doesnt swap it he needs shooting.....
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14-04-2007, 11:55
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#3
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Vista Ultimate User
Join Date: Dec 2005
Location: Sheffield
Services: 1 V+ Box, 1 V Box, XL TV, L Broadband, L Phone, Sony Erricson C902 Vodafone Contract
Posts: 1,579
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Re: VOD Problems
But my box only has a 3 digit display? Can i do this? Will they believe me?
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14-04-2007, 12:04
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#4
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if dont know, google it.
Join Date: Aug 2006
Location: Central Poole
Age: 37
Services: VIP package
Posts: 505
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Re: VOD Problems
when it boots up does it display pace or is it a samsung ?
__________________
Simon stainer
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14-04-2007, 12:05
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#5
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Vista Ultimate User
Join Date: Dec 2005
Location: Sheffield
Services: 1 V+ Box, 1 V Box, XL TV, L Broadband, L Phone, Sony Erricson C902 Vodafone Contract
Posts: 1,579
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Re: VOD Problems
Pace
---------- Post added at 13:05 ---------- Previous post was at 13:04 ----------
I can see that there is a 4th digit in the background on my stb display after inspecting it so i will phone them up now and shall say i keep getting 8888 then i do a reset and it comes on. shall i say the box stops working until i reset or not
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