We've just had a software update to our box (it now says Virgin Media).
Now the new guide does not go past the early hours of the morning, so I cannot set reminders for the programs that I want to watch tomorrow.
The new colours are horrible, very difficult to see.
The on-demand is so compressed that it is very difficult to watch.
There seems to be no option to choose the reminder sound - because there isn't one?.
Oh and we can still only contact support by telephone which is no good when you are deaf!