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Is there any way???
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Old 26-02-2007, 12:28   #1
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Is there any way???

That I can get the new Virgin data update on my digital samsung box in Andover Hampshire as i still have the old NTL blue Background, which keeps freezing!
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Old 26-02-2007, 13:03   #2
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Re: Is there any way???

Have you called CS or TS?
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Old 26-02-2007, 16:30   #3
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Re: Is there any way???

You prove that your box is faulty and needs replacing. They give you a new box and it downloads the new software.

Thats what happened to me, but I insisted that they don't give me an old Pace box.
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Old 26-02-2007, 16:31   #4
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Re: Is there any way???

You might be able to force it to update to the new EPG...
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Old 26-02-2007, 16:44   #5
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Re: Is there any way???

Switch it off on the wall then before switching it on hold down < Ch+ >(on the box)

all 3 buttons need to be held down whilst it powers back up and it will update for you
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