New Box, New EPG - Page 2

Stan the Man · 24-02-2007, 16:31

Thanks for that John

I best give them a call & ensure the engineer brings one with him

Cheers
Stan

coops74 · 24-02-2007, 17:00

Quote:

Originally Posted by NickSCFC

Yep, anyone with an old Pace box, just break it, Virgin come and give you a new Samsung box, no questions asked.

Not Quite true matey,if a tech has a Samsung box on his van he would most likely put that in but it just depends on the stock,we are still getting crappy Pace boxes delivered to us

bubs999 · 24-02-2007, 17:32

Quote:

Originally Posted by Cablefan

Talking about the new EPG - Can anyone with a good technical knowledge answer me this:
1. As I understand it, the cable EPG is slower than Sky (I get the impression that it's a little clunky) - is this true?
2. If it is true, why can't cable introduce new and improved software? Can the platform handle it? I'd expect it could if it can manage VOD so well.
3. Why are the interactive services not as good as they should be? News multi screen etc.

I had a nice shiny new Samsung installed yesterday, its the newer model of the other Samsung that I had.
Because it had no software on it, the tech downloaded the Virgin software to it. The software runs a lot faster than it used to and I would says its about the same as Sky (definately faster than my mums Sky box, but thats around 8+ years old)

Haven't tried Interactive, don't want to break my shiny new box

But on my old Samsung, it took 10 minutes to load the Channel 5 interactive to enter the Gadget show competition, but the time the interactive had loaded up, the show had finished and I couldn't enter the competition anyway.

Cablefan · 25-02-2007, 01:08

Quote:

Originally Posted by bubs999

I had a nice shiny new Samsung installed yesterday, its the newer model of the other Samsung that I had.
Because it had no software on it, the tech downloaded the Virgin software to it. The software runs a lot faster than it used to and I would says its about the same as Sky (definately faster than my mums Sky box, but thats around 8+ years old)

Haven't tried Interactive, don't want to break my shiny new box

But on my old Samsung, it took 10 minutes to load the Channel 5 interactive to enter the Gadget show competition, but the time the interactive had loaded up, the show had finished and I couldn't enter the competition anyway.

Thanks for the reply!
So basically the EPG is as good as Sky but still got a little work to do on the interactive side?
I'd imagine it's possible to get interactive services to rival Sky because the platform is superior - correct?

wwe · 25-02-2007, 02:02

hi i a ex telewest and are they leting us keep the box or are they going to replace them with a box that has virgin media on the front of the box

Stu_C · 25-02-2007, 10:47

Quote:

Originally Posted by virginmedia

JG3870 is right you need to ask for a HDMI cable when you book your appointment, personnaly I was asked.

Hope this helps

John

This is true, but i found the Enginers still forgot to bring any with them and told me they would order one and it would arrive in the post. So im currently using the one from my upscalling DVD player.

arcamalpha2004 · 25-02-2007, 11:34

Quote:

Originally Posted by minimoo2k6

does the v+hd box come with a hdmi cable?

If you can afford it I would buy a cable, it will most likely be a better quality than the patch lead the engineer gives you.

Stan the Man · 25-02-2007, 13:40

Quote:

Originally Posted by arcamalpha2004

If you can afford it I would buy a cable, it will most likely be a better quality than the patch lead the engineer gives you.

Cheers for that

Is it a standard hdmi cable, or special to the V+ BOX?

grumpytrev · 25-02-2007, 14:06

Geuss what, i got new samsung box today, and it still freezes up!

virginmedia · 25-02-2007, 17:12

When you say freezes what do u meen??

Tijer · 25-02-2007, 17:30

Quote:

Originally Posted by JG3870

You need to ask for a HDMI cable when you book the V+ box install and they will provide you with one

I didnt when i had my V+ box installed... had a tech earlier in the day who said they were told not to give HDMI cables if you dont have a HI Def tv, we dont currently, techs in the afternoon said, "and heres a free HDMI cable if you ever upgrade your TV. I think they come standard in the V+ packaging.

wwe · 25-02-2007, 17:56

hi i a ex telewest and are they leting us keep the box or are they going to replace them with a box that has virgin media on the front of the box

Instincts · 25-02-2007, 18:02

Quote:

Originally Posted by wwe

hi i a ex telewest and are they leting us keep the box or are they going to replace them with a box that has virgin media on the front of the box

Errr i dont think they will depends on what service you are getting, v+ i think youll get a VM branded box but the other STBs its just what the engineer has in his van!

Bramcotestu · 25-02-2007, 20:13

I am in the Nottingham area with a samsung smt 2100c, still with blue ntl epg and it wont do a forced update. it starts to, then rolls the channel numbers at fairly high speed. After a short while it comes up with an error message on the box front. Er 65?

IanGuy · 26-02-2007, 16:50

Hi Bramcotestu, what you are seeing is the boxes way of saying "ERASE", just it displays "ERAS".

Basically at this point it is wiping your previous software in order to write the new stuff. If you leave it at this point for a bit longer you should see "Prog" come on the display. This is when it is writing the downloaded software.

No need to worry.