Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | New installation but no VOD or BBCi


You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Cable TV Services
Reload this Page New installation but no VOD or BBCi
Register FAQ Members List Calendar Mark Forums Read

New installation but no VOD or BBCi
Reply
 
Thread Tools
Old 31-01-2007, 08:39   #1
cf.member
 
Join Date: Jan 2007
Location: In a Galaxy far, far away.....
Services: VM BB: M, Phone: L. Sky+ with Sports
Posts: 24
Wilson is an unknown quantity at this point
New installation but no VOD or BBCi
Hello,

I've had my NTL installed and got Samsung STB, the relevant modem and phone but no VOD or BBCi on my Samsung box! And it's not a shiney new Virgin MEdia box

It comes up error code IS002 I think! What should I do? I was thinking it was maybe the system simply sorting itself out and I was going to give it a full 24 hrs but who should i contact? As I've got a plethora of numbers to use!

Plus I need a PIN for my broadband, does anyone provide that to me or should I make myself known and give them hell?!

Cheers for any advice.
Wilson is offline   Reply With Quote
Old 31-01-2007, 08:50   #2
Virgin Media Faults
 
Join Date: Dec 2006
Posts: 47
Ruck and Maul has a spectacular aura about themRuck and Maul has a spectacular aura about themRuck and Maul has a spectacular aura about themRuck and Maul has a spectacular aura about them
Re: New installation but no VOD or BBCi
That means your interactive features haven't been activated properly, call faults up and it should be sorted within 48 hours
Ruck and Maul is offline   Reply With Quote
Old 31-01-2007, 08:51   #3
Virgin Media Customer
 
virginmedia's Avatar
 
Join Date: Dec 2006
Location: St Helens (Knowsley)
Services: Virgin Media: TV Size XL V+ and V box, BB Size M, Phone XL
Posts: 394
virginmedia is on a distinguished roadvirginmedia is on a distinguished road
Re: New installation but no VOD or BBCi
Call 150 free from your phoneline, they will be able to sort out your pin issues, VOD and Interactive.
virginmedia is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT +1. The time now is 19:31.


Links
Google
 
Web www.cableforum.co.uk

Contact Us - Service Status - Virgin.Net Status - Cable Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.1.0
Copyright © 2003 - 2008, Cable Forum.
(s204569790.onlinehome.info)
Copyright © 2008 Cable Forum | Hosted By 1&1 | Privacy Policy | Terms of Use Message Boards and Forums Directory