Quote:
Originally Posted by Rone
Is all this set top box rebooting needed every day? In fact several times a day?
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Mine was like that ever since I changed from analogue to digital.
I had a Pace box.
I did enquire about it and was told "that's the way it is, you will have to put up with it." The same with the EPG that only shows a max of 4 hours in front, the same with the red button crashing the box, the same with interactive taking simply ages to work, the same with a channel suddenly going to a black screen and having to do a channel up/ down to get it back and many other minor annoyances that escape me ATM.
I eventually got a timer that switched the box off/on sometime over night, that helped enormously as I am disabled and scrabbling about unplugging the damned thing was a major inconvenience.
Eventually after about 5 years it just became unwatchable, picture skipping, sound crackling, 1st engineer gave me a samsung - didnt help! 2nd engineer - diagnosed signal levels fault but couldnt help. Eventually network sorted it out in the cab. Total time without watchable TV - best part of a month.
The samsung is a big improvement for speed with changing channels, getting to interactive and goes far longer between reboots. Weeks in fact.
The EPG is sometimes 24 hour but mostly just shows the 4 hours in front as always. The black screen issue still sometimes occurs, the samsung is prone to become unresponsive to the remote for times of up to 2 or 3 minutes at seemingly randon intervals, the red button still crashes it. The samsung does an odd 14:9 AR for some reason, much preferred the Pace's AR set up.
So I suspect you may be suffering a similar problem with your signal levels. It's the luck of the draw to get an engineer who will trouble to check, all you can do is keep complaining and keep getting engineers out. There are some jolly good ones so eventually you must strike lucky.
Don't let them take your Sammy away unless it is proven to be faulty. Although the Pace is good in one or two areas overall the Sammy is vastly superior.
Even when everything is fixed the best it can be the DTV will only be "so-so" and is seemingly never without issues of some kind or other.
Good Luck with it.