Wide screen

timtrezise · 02-07-2005, 16:18

I have recently had my top box upgraded to the silver Samsung unit from the black Pace unit. following the change no TV comes out in wide screen, is there a setting to change this?

paulyoung666 · 02-07-2005, 16:23

hi and

to the site , have you had a look through the menus , there should be something in there i would have thought

**Rob** · 02-07-2005, 16:24

to Cable Forum

from your remote select "guide"

from the menu select Settings > TV Screen settings

wasted.d · 02-07-2005, 16:42

Hi, i too have a samsung box, ive had it for some 4 months now an it simply wont display any thing in wide screen. Selecting wide screen in the options has no effect what so ever. I have spoken to customer support about it to be told its a fault with the software version in the stb and will be fixed in an update at some point in the future but having said that theres been 2 updates since i recieved my samsung an neither fixed it.
I guess we must put up with it an continue to pay for half a picture.
(funny enough ive just had ntl accounts on demanding Ã‚Â£5 arrears on my account or its to be down graded).
Now thas what i call a service. lol
typical ntl.

paulyoung666 · 02-07-2005, 16:44

oiiiiiiiiiiiiiii , youve nicked my avatar

,

to the site btw

wasted.d · 02-07-2005, 16:46

Quote:

Originally Posted by paulyoung666

oiiiiiiiiiiiiiii , youve nicked my avatar

,

to the site btw

erm, ummm!!! not nicked, no!! borrowed

, 2 great minds an all that kinda stuff.

dont worry ill look after it

paulyoung666 · 02-07-2005, 16:47

Quote:

Originally Posted by wasted.d

erm, ummm!!! not nicked, no!! borrowed

, 2 great minds an all that kinda stuff.

dont worry ill look after it

grrrrrrrrrrrrrrrrrrrrrrrrr

simpsonsFAN · 02-07-2005, 17:21

Quote:

Originally Posted by wasted.d

Hi, i too have a samsung box, ive had it for some 4 months now an it simply wont display any thing in wide screen. Selecting wide screen in the options has no effect what so ever. I have spoken to customer support about it to be told its a fault with the software version in the stb and will be fixed in an update at some point in the future but having said that theres been 2 updates since i recieved my samsung an neither fixed it.

What they told you was Total b0llocks. 16:9 setting will display widescreen. 4:3 setting will display centre cut out. In Both settings all the menus are 4:3 anyway so ofcourse changing the setting wont have a immidate effect untill you switch back to TV.
-Chris

spiderplant · 02-07-2005, 18:35

Quote:

Originally Posted by wasted.d

Selecting wide screen in the options has no effect what so ever. I have spoken to customer support about it to be told its a fault with the software version in the stb

I'm sure it's not a software problem. (There was a software fault that occasionally affected widescreen, but it was fixed in March).

How is your TV connected - SCART or RF? If it's SCART, firstly check that "SCART AV control" is turned on in the menus. Also, if you can, try swapping the SCART cable.

What screen format options does your TV have?

wasted.d · 02-07-2005, 19:03

Quote:

Originally Posted by spiderplant

How is your TV connected - SCART or RF? If it's SCART, firstly check that "SCART AV control" is turned on in the menus. Also, if you can, try swapping the SCART cable.

What screen format options does your TV have?

tv is connected via the scart, an yes av controll is on, ive gone through 6 different leads including with gold plated plugs.
My tv is a hitachi 32 inch wide screen, it has widescreen 16.9, normal 4.3 letter box and auto, i leave mine on auto most of the time but switching these makes no difference to this either.
I also have my pc, dvd player, xbox all connect to the tv via the secondary scart, viewing wide screen display from any of these devices works no problems.

bonzoe · 02-07-2005, 19:12

I've recently had my old Pace box replaced with Samsung box, having no problems with wide screen settings.

Perhaps your Samsung box is faulty??

wasted.d · 02-07-2005, 19:39

Quote:

Originally Posted by bonzoe

Perhaps your Samsung box is faulty??

You could be right, tho it is anoyin when a wide screen movie is on most of what we watch is not in widescreen, an given my experiences with the faults department in belfast i am very reluctant to have the box replaced for what is a minor issue. Over all it works 99% better than its ever did in the 5 an half yrs ive been with ntl so i think untill something gets worse ill stay as i am.