stuck remote..?

poka · 18-06-2005, 23:59

Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?

Nikko · 19-06-2005, 00:03

Quote:

Originally Posted by poka

Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?

New batteries?

**Stuart C** · 19-06-2005, 00:04

1) Free any buttons that are stuck down.
2) Replace the batteries (dying batteries can cause random malfunctions)
3) Call Customer Services for a replacement remote.

Hom3r · 19-06-2005, 12:08

We had this we replaced batterys and appeared to clear it up, but later the fault reappeared.
phoned NTL who sent a replacement, a letter ask to return the faulty one or we would be charged Ã‚Â£15, it also said that if NO FAULT FOUND, GENRAL WEAR AND TEAR we would be charged Ã‚Â£15, so no being remote experts and were likely to be charged anyhow we decided no to bother. (Not yet been charged 2 months later)