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stuck remote..?
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Old 19-06-2005, 00:59   #1
poka
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stuck remote..?

Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?
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Old 19-06-2005, 01:03   #2
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Re: stuck remote..?

Quote:
Originally Posted by poka
Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?
New batteries?
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Old 19-06-2005, 01:04   #3
Stuart
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Re: stuck remote..?

1) Free any buttons that are stuck down.
2) Replace the batteries (dying batteries can cause random malfunctions)
3) Call Customer Services for a replacement remote.
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Old 19-06-2005, 13:08   #4
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Re: stuck remote..?

We had this we replaced batterys and appeared to clear it up, but later the fault reappeared.
phoned NTL who sent a replacement, a letter ask to return the faulty one or we would be charged £15, it also said that if NO FAULT FOUND, GENRAL WEAR AND TEAR we would be charged £15, so no being remote experts and were likely to be charged anyhow we decided no to bother. (Not yet been charged 2 months later)
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