samsung picture problems

fire · 02-04-2005, 12:11

I have a samsung box and words bleed off the edge.I want to get the pace back and get a SACM,what will they do with the wireing?Will they just split the coax into two,one for the SACM and one for the pace?

fire · 02-04-2005, 16:58

someone?

Paul · 02-04-2005, 17:01

Why would they give you a pace instead of a new samsung when they are trying to phase out the Pace units? Is this the only samsung you have had and how do you connect the STB to your PC??

paulyoung666 · 02-04-2005, 17:03

been loads of threads about it on here , and i did recall something about a software update , have you tried rebooting your box to see if it makes any difference ???????

fire · 02-04-2005, 17:32

Quote:

Originally Posted by paulyoung666

been loads of threads about it on here , and i did recall something about a software update , have you tried rebooting your box to see if it makes any difference ???????

Tried a reboot no luck.
__________________

Quote:

Originally Posted by Paul

Why would they give you a pace instead of a new samsung when they are trying to phase out the Pace units? Is this the only samsung you have had and how do you connect the STB to your PC??

It is the only samsung i have had,had to get it for 1.5 mbit,got it early to avoid the rush for when 3 mbit came out.I would rather have a seperate box for tv and broadband really.But if the samsungs picture was ok i would be happy.I use an ethernet cable,i am interested if when using a SACM,whether they split the main feed into 2?

shredder · 02-04-2005, 19:22

what area are you from? there has been a fix rolled out in some areas. Is the problem just on some channels? a number of people report changing to another channel (Flaunt usually works).

invisibleboy · 02-04-2005, 21:02

havent had the update to my box (in brighton down south) at least i dont think i have have the same picture problems as all the others

fire · 02-04-2005, 22:19

Quote:

Originally Posted by shredder

what area are you from? there has been a fix rolled out in some areas. Is the problem just on some channels? a number of people report changing to another channel (Flaunt usually works).

Im near brighton,it is on all channels and the problem does not go with a reboot.

invisibleboy · 02-04-2005, 22:48

Quote:

Originally Posted by fire

Im near brighton,it is on all channels and the problem does not go with a reboot.

seems as though we will get the update sometime in the next week or so the sticky above talks about the roll out going on till the 7th

Paul · 02-04-2005, 22:53

Quote:

Originally Posted by fire

Quote:

Originally Posted by Paul

Why would they give you a pace instead of a new samsung when they are trying to phase out the Pace units? Is this the only samsung you have had and how do you connect the STB to your PC??

It is the only samsung i have had,had to get it for 1.5 mbit,got it early to avoid the rush for when 3 mbit came out.I would rather have a seperate box for tv and broadband really.But if the samsungs picture was ok i would be happy.I use an ethernet cable,i am interested if when using a SACM,whether they split the main feed into 2?

They won't replace the STB with a SACM unless they have to as it means them supplying two pieces of equipment instead of one. Have you tried contacting NTL CS?
Are you connecting the TV and STB by SCART?

jonifen · 03-04-2005, 00:47

Sounds like settings to me...

Go into Settings and then the Visual settings (forget the actual wording)
You can change the settings between 4:3, 16:9 letterbox and 16:9
Set this according to your TV set.
If you've got a normal square TV, choose 4:3 (remember that a lot of channels transmit in 16:9 these days, so 16:9 letterbox may be a better option - try both).
If you have a widescreen TV, set it to 16:9 (NOT 16:9 letterbox).

If you've already tried this, I apologise... but as you havent mentioned this, it could be worth a try.

fire · 03-04-2005, 01:44

Quote:

Originally Posted by jonifen

Sounds like settings to me...

Go into Settings and then the Visual settings (forget the actual wording)
You can change the settings between 4:3, 16:9 letterbox and 16:9
Set this according to your TV set.
If you've got a normal square TV, choose 4:3 (remember that a lot of channels transmit in 16:9 these days, so 16:9 letterbox may be a better option - try both).
If you have a widescreen TV, set it to 16:9 (NOT 16:9 letterbox).

If you've already tried this, I apologise... but as you havent mentioned this, it could be worth a try.

When you click settings nothing happens,on the samsung box.

Feenix · 03-04-2005, 02:52

don't click the Settings button on the remote, click the Guide button, then press 5 then press 3 : hey presto!

jonifen · 03-04-2005, 13:54

Quote:

Originally Posted by Feenix

don't click the Settings button on the remote, click the Guide button, then press 5 then press 3 : hey presto!

Forgot about the duff settings button

You can get to the settings exactly as Feenix said... should've remembered this when I posted

(thanks for pointing out my error by the way!)

spiderplant · 03-04-2005, 17:01

Quote:

Originally Posted by invisibleboy

seems as though we will get the update sometime in the next week or so the sticky above talks about the roll out going on till the 7th

Just to be clear, the fix is being rolled out in the Langley areas only. Bromley areas, such as Brighton, have never had the infamous picture-shift bug.

Whatever problem you are seeing, it isn't this bug. (But, as others have said, it could be incorrect settings).

Let us know how you get on.