[Merged] Does anyone know the Reset Procedure for the Pace DI4001N???

Kal_El · 07-07-2004, 10:51

Hi Every one

Please forgive me but i'm new to the group. can any one tell me what the reset procedure for the pace DI4001N is, and if it is simply disconnecting the power at the back of the box.

Also if this is the case how do you know it has cleared memory and not simply switched itself back on??

Apprecite any advice or thoughts

Kal

seaneeboy · 07-07-2004, 11:12

Hi Kal, welcome to Cableforum!

If you turn it off at the plug for 20-30 seconds, this is usually enough to clear the memory.

Are you having any specific problems we could help you with?

Kal_El · 07-07-2004, 11:38

Hi seaneeboy

Thanks for your quick response, browsing menu disappearing after about 5 seconds, constant freezing and unable to access interactive, I tried taking the power lead out of the back not sure this has been working though as there does not seem to be any way to check that it has restet itself, or if it has just switched back on with the same memory.

Cheers

**Chris T** · 07-07-2004, 11:43

Hi Kal El I can't suggest a fix for the freezing interactive (except to suggest that you don't use it - I don't!) But you can change the length of time the Mini-Guide remains on screen in your settings.

Alternatively, if you bring up the mini-guide on screen by pressing your TV button, then it will remain on screen permanently until you dismiss it by pressing 'TV' again. I always do it this way because otherwise, if you press 'Browse' to view details of a programme you come across in the mini-guide, the mini-guide goes away as the programme details come up, which I found to be a pain.

spiderplant · 07-07-2004, 13:12

Kal El: Switching power off at the wall for a few seconds will totally reset the memory. But it sounds to me like you need to give ntl a call to sort out the freezing and interactive.

IanGuy · 07-07-2004, 13:53

If that doesnt work try booting in a different way, holding down the up or down arrow keys (not together though)

browneggsandham · 07-07-2004, 16:42

Left + Right + Services.

Browneggsandham

Kal_El · 07-07-2004, 17:43

Hi

Browneggsandham, I tried what you suggested it does not do anything in what context do i need to hold these bottons down i.e on power up etc... I appreciate you taking the time to answer.

Many Thanks

Kal.

Kal_El · 07-07-2004, 17:45

Hey

All You guys do a great job helping out the technically challenged like myself. Thanks again for helping.

browneggsandham · 08-07-2004, 17:11

Quote:

Originally Posted by Kal_El

Hey

All You guys do a great job helping out the technically challenged like myself. Thanks again for helping.

It's a pleasure

Have you noticed any improvement recently after rebooting?

Browneggsandham

PS. 100th post

videoman · 07-05-2008, 15:52

Hi first time here but Im starting to get around all the cable forums but this one seems to cover the problems I have which are a Pace Di4000 which is showing error code 12(unable to tune to latest NIT) and error 20; what ever that is any ideas? How can I put it into factory reset using the remte?I have read the post Left,right,services but I can not see the service button does it mean the interactive?Any help would be helpful

**Graham M** · 07-05-2008, 15:59

Wow, you just bumped a 4 year old thread, well done

the-cable-guy · 07-05-2008, 19:24

haha i was just thinking the same thing lol

spiderplant · 07-05-2008, 20:47

videoman: It's broken. You'll need to report that to the Virgin Media Faults department.
ps. A Pace 4000 is a very different box from a 4001.
pps. Welcome to the forum!