Why on earth is this causing so much confusion? Surely it will be clearly stated in NTL's billing literature so that there is no misunderstanding over when you get charged for making 60 minute + calls on talk plans?

... hmm, no smiley for tounge-in-cheek...
My question is: what portion of the call do you get charged? i.e. if I'm on Talk Unlimited 24 and I spend 100 minutes on a call, do I get charged for a 40 minute call, or a 100 minute call?
Boz