10-04-2004, 19:54
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#1
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Inactive
Join Date: Jan 2004
Posts: 3
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interactive not working
when i go to click on the red button to go interactive i keep getting an error 1030 what does this mean? and what can i do to get interactive working. any help please?
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10-04-2004, 19:59
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#2
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: interactive not working
hi and  to the site , have you tried the usual unplugging , leave for a while routine ??????????????
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10-04-2004, 20:41
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#3
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Guest
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Re: interactive not working
Quote:
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Originally Posted by gary
when i go to click on the red button to go interactive i keep getting an error 1030 what does this mean? and what can i do to get interactive working. any help please?
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Where in the world are you?
If you press help does any info come up? If so what does it say?
If help doesn't work try pressing page up, page down, blue.
Look for info regarding the return path.
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10-04-2004, 23:42
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#4
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Inactive
Join Date: Jan 2004
Posts: 3
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Re: interactive not working
i am located in glasgow
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10-04-2004, 23:43
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#5
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Guest
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Re: interactive not working
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Originally Posted by gary
i am located in glasgow
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Press help and tell me what it says. There should be a number between 1 and 5 for your return path.
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10-04-2004, 23:53
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#6
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Inactive
Join Date: Jan 2004
Posts: 3
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Re: interactive not working
it say a number 3 for connection status
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10-04-2004, 23:57
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#7
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Guest
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Re: interactive not working
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Originally Posted by gary
it say a number 3 for connection status
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Then its knackered. Any attenuators connected to the back of the STB ? They are small cylindrical units with a rating written on them in dB's.
If not then you need a call to CS, you have no return path.
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11-04-2004, 11:26
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Billingham (Langley)
Age: 22
Services: Virgin Media VIP Package
Posts: 1,031
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Re: interactive not working
Well I accidently pressed the RED button in Teesside thinking ... NO! it gonna crash! But it didn't  Has that problem been sorted out?
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11-04-2004, 11:51
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#9
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: interactive not working
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Originally Posted by Bob
Well I accidently pressed the RED button in Teesside thinking ... NO! it gonna crash! But it didn't Has that problem been sorted out? |
bluuuuuuuuuuuuuuuuuuuuudy hell , surely not  
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11-04-2004, 13:21
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#10
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cf.geek
Join Date: Dec 2003
Age: 27
Posts: 676
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Re: interactive not working
have you had cr3? cr2 should always crash with the red button.
as for the above 1030 means no return path, try switching the stb off at the mains for 5 minutes, when you switch it back on go through a few channels then go back to channel 101, press the help button on the remote and see if the connection status has gone to 5 connected address allocated, if it hasnt ring your local Faults department and go through the relevant checks, they will book a technician to check the levels and possibly swap out the stb
**edit whoever said about page up page down blue that wont work on CR2 the original post is definately on a STB running CR2 or the error 1030 would manifest itself as an MO44 error.
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11-04-2004, 13:46
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#11
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Designed by engineers.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: VIP pack, V+ & Samsung stb's. 2 Phone lines. 20 Meg BB.
Posts: 3,932
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Re: interactive not working
Quote:
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Originally Posted by gooner4life
**edit whoever said about page up page down blue that wont work on CR2 the original post is definately on a STB running CR2 or the error 1030 would manifest itself as an MO44 error.
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It was only proppinupthebar, he knows nothing, 
__________________
"The inherent vice of capitalism is the unequal sharing of the blessings. The inherent blessing of socialism is the equal sharing of misery".
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11-04-2004, 14:35
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#12
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: interactive not working
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11-04-2004, 15:03
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#13
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Guest
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Re: interactive not working
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Originally Posted by iadom
It was only proppinupthebar, he knows nothing, |
I know what colour a rose should be. It ain't bloody red!!!
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