I Paid £100 for V+ Box

[paul nolan]

Originally Posted by BenMcr

No, because it is not a forced charge, or a penalty charge.

virgin have not mis-sold the V+ to you or changed how they charge you for it.

If Virgin said, every existing customer has to pay £100 because we are changing the V+ pricing, THAT would be an unfair term

how is it not a penalty charge? it would seem I am being penalised for getting the v+ box too early.

if the charge is, as I was told for "Administration", then this "Administration" charge is disproportionate to the amount of work needed to remove the £10 a month charge.

the least Virgin should do is cancel the £10 charge for EVERYONE after another 10 months when everyone has paid their £100.

[BenMcr]

It is not an administration charge, it is a Service Charge (as it says when it is put on the bill)

The pricing structure you are on has been around since Telewest introduced the TVDrive in 2005.

As I've said before, Virgin were/are under no obligation to offer the change the V+ pricing for existing customers. They could have said 'All existing customer remain on their current pricing, all new customer pay £150 and then have the new pricing'

They didn't. They have offered a way for customers to convert to the new pricing.

I've said it before and I'll say it again. Prices change.

Everyone who took out the V+ at the £10/£15 per month price agreed to it. Everyone knew that they may pay £10/£15 for as long as they had the V+, because that is what the price was. It has not been changed

[JethroUK]

Originally Posted by BenMcr

Then that is the choice you make. If you don't think you are going to be with Virgin in 10 months, don't pay.

More accurately - if you don't think you'll be using this V+ box in 10 months (because the new one is out) - then don't pay

I mean it's not like VM would credit towards the new box now is it - as if

---------- Post added at 16:50 ---------- Previous post was at 16:38 ----------

Originally Posted by BenMcr

...I've said it before and I'll say it again....

and i'll remind you it's not a defendable position

upsetting existing customers only is the price for new customers only

VM should be prepared to pay for it (and who says they aren't - you?) - so either don't waste your breath or be prepared to keep saying it

[BenMcr]

Originally Posted by JethroUK

More accurately - if you don't think you'll be using this V+ box in 10 months (because the new one is out) - then don't pay

I mean it's not like VM would credit towards the new box now is it - as if

You seem to assuming that if/when a new V+ is introduced it 1) will do something different to the current one and 2) be something you can pay to upgrade to.

[the-cable-guy]

until/if that happens we wont know either way for sure

[JethroUK]

Originally Posted by BenMcr

You seem to assuming that if/when a new V+ is introduced it 1) will do something different to the current one .

errr - it will - that's guaranteed!

Originally Posted by BenMcr

2) be something you can pay to upgrade to.

ugh? - i just know VM won't credit the £75 you already paid - i don't supose VM will be giving it away free - oh gotcha - new customers only policy

[BenMcr]

Originally Posted by JethroUK

errr - it will - that's guaranteed!

No it's not. the Samsung V boxes do nothing different than either the Pace or Scientific Atlanta boxes

ugh? - i just know VM won't credit the £75 you already paid - i don't supose VM will be giving it away free - oh gotcha - new customers only policy

Again, you don't know that. Existing customers have been swapped out for Samsung boxes for free where appropriate when their existing Pace or Scientfic Atlanta boxes don't work any more.

Customers who had to buy their cable modems way back get swapped out for free to the latest modems if needed to support the service they subscribe to.

[JethroUK]

Originally Posted by BenMcr

..the Samsung V boxes do nothing different ....

Are you decribing V Box tuner, non HD, non-recording, not even remotely like V+ box here?

If you are you have gone astray

We're discussing the successor to V+ (the one VM is charging £75-£100 for)

[BenMcr]

Yes I know. What I was trying to illustrate was that just because it is a new box from Samsung, doesn't mean it will do anything more than the current box does

---------- Post added at 19:32 ---------- Previous post was at 19:25 ----------

They could very well both have 160Gb hard disks, both have 3 tuners and both be HD ready. So what would be the advantage of the Samsung over the current V+?

[JethroUK]

Well lets just get back on track - rumour has it the V+ (that everyone is paying £75-£100 for) will soon be supeceded - and i can guarantee it's successor will be better - no question - and money blown towards V+ will be lost

just want that in the archive so i can say "i told you so!"

[BenMcr]

And where is your proof of that?