sound issue

[Autoroute]

The V+ box was installed today (sat8th) 8.30 am excellent I thought.
( installer nafted off saying it would take 5/10mins to "hit the box" to get it working; and i've 7 more jobs today)
so off out to get a couple of tyres on the car returned By 11.30 still not booted up . rang the tech whoose number I had been left,will sort it , so I said if not on later will call back.
1.30 stil no joy rang again . 30mins later tech arrives with another box , fits that and all up and running..

Box is running through HDMI- DVI lead (no hdmi socket on tv)
BUT audio will only work if put through the stereo????
How can I get it working direct?
Tried audio leads from V+ to TV but that don't work
Also no on demand service at all????
Online light is flashing all the time;is this right or not??
Tried all the usual reboot etc

Help the old crappy 1st series PACE worked fine

[spiderplant]

DVI doesn't support audio, so you'll have to work out how to get the audio inputs on the TV working at the same time as the DVI. Check your TV manual.

Online light flashing is bad, and will stop On Demand working. You will need to speak to Faults about that.

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Spoke to India with ref to flashing on line light.
No problems been reported give us a couple of days.
Will give em 1 day till I can speak to some one in the UK