V+ Box Query

PompeyFan · 19-05-2007, 16:30

Currently I have XL TV package at £20.50 with 2 additional STBs in kids bedrooms at a monthly cost of £15 each. The V+ service is a £10/month addition to the XL service plus £5 per additional V+ box.

Can anyone confirm that the additonal V+ boxes replace the existing STB in other rooms or are they separate units which need the original STB present?

If the additional V+ boxes replace the existing STB then £10 + £5 + £5 = £20 is less than the £30 per month for the existing STBs.

Clarification appreciated!

EssDee · 19-05-2007, 16:56

The V+ is a replacement for a standard STB.

As far as I know, it is likely you will only get a single V+ (although a few others apparently have more than one, depending on the area). The additional £5 per box you refer to is for a standard STB. Your maths are right - one of your boxes would be replaced by a V+ and you could retain your 2 additional STBs for a total of £20.

to the forums, BTW!

Paul · 19-05-2007, 16:57

It's a swap out and I think the price of spare standard boxes should be £10 but I may be wrong.

Nedkelly · 19-05-2007, 17:04

The best thing to do is call them as they might give you a deal .As for having a second V+ it depends where you live .One thing to remember is if you have the box in a bedroom they can be a bit noisey

PompeyFan · 19-05-2007, 17:12

Thanks guys for the replies.

Incidentally, an operative from the Virgin call centre in New Dehli tried to convince me that the installation was £75 per box andwouldn't budge on that!!

A second call resulted in advice that it was £75 per installation not per box but they couldn't process an order and ring 150 between 8 and 5 on a week day.

So I placed a web order for V+ and additional V+. The acknowledgement said the Virgin team would contact me to arrange a date. 10 days later - nothing?

So I called 150 again last night and they could not give me a date but said the sales team would call Monday to explore if dates had opened up.

Do you have any info that there is a shortage of boxes or serious backlog of installation or are new customers getting priority to attract them from Sky?

Any thoughts?

Nedkelly · 19-05-2007, 17:17

There is a bit of a waiting time for V+ boxes i belive but it depends on each aera .

PompeyFan · 19-05-2007, 17:41

Quote:

Originally Posted by Nedkelly

There is a bit of a waiting time for V+ boxes i belive but it depends on each aera .

Anyone in Solent area experienced the waiting time on V+?

Thanks

soup dragon · 19-05-2007, 21:42

i waited 3 weeks for one but that was so my sky subscription would finish! btw the tech that installed it said he had been waiting 9 weeks for his! dunno if that was just flannel

DarkGashX · 20-05-2007, 02:20

I personally got lucky here in NE Lincs. I had to wait 3 days for installation! It is worth the wait though!

PompeyFan · 20-05-2007, 08:22

Thanks for the additional responses. I will share my own experiences of V+ with others in due course.

Durable · 20-05-2007, 10:18

Quote:

Originally Posted by PompeyFan

Thanks guys for the replies.

Incidentally, an operative from the Virgin call centre in New Dehli tried to convince me that the installation was £75 per box andwouldn't budge on that!!

A second call resulted in advice that it was £75 per installation not per box

It would seem that the £75 install charge is no longer valid, and you can get it for £25, or free if you are prepared to haggle.

See this thread on DigitalSky....... post #28 onwards.

http://www.digitalspy.co.uk/forums/s...=578086&page=2