Engineer visit

IRONICA · 31-03-2007, 02:05

As you may have read in an earlier post last week, my PVR has been depriving me of a picture when it feels like it. So having rang Virgin last saturday i was told an engineer would come out on Friday. Now i don't know about you, but i think that is a very poor response. However, it obviously started to worry my PVR, as it decided to let me have a picture for most of the week, until Friday morning. I was beginning to worry the engineer would not find a fault, but thankfully it still wasnt working when he arrived. After changing the HDMI lead and rebooting a dozen times he finaly gave up and went to his van for a new box. So it was goodbye to the silver machine and welcome to the black box. After connecting up (with scart through my Video/DVDrecorder) it was good to see a picture appear. However, clearly things were not as they should be. Stuck on channel 101 and with no response from the remote he couldnt get into the meny system to set it up for HDMI. More frantic steps ensued, rebooting many times didnt help. He has been here over an hour now and we are still no further froward. He finaly decided to try another new box, luckily he had one on board. Another lengthy installation ended up with exactly the same result. After nearly 2 hours he decided to ring a colleague who talked him through the connection procedure. Bingo. He had connected the scart lead to the wrong connection on the PVR. Apparently one will not allow use of any functions, while the other will. Not a lot of people know that! All seems well for now, thank god. However, there was a question i would like answered, if anyone can on here. With his original connection to the PVR i suddenly found i could watch a picture with sound through my VCR/DVD recorder, on an AV channel. I was amazed as no matter how much i tried i couldnt get it. I understood from some posts on here that one of the scart connections on the PVR prevented this. He waxed lyrical about the advantages of being able to do this and record directly whatever was being watched. I can understand it would be, if it were posssible. But now he has switched the scart connection to allow the PVR functions to work i only get the sound, no picture. Anyone got any information of this?

many thanks

IRONICA

rdhw · 31-03-2007, 18:30

This is as designed.

The upper SCART socket on the V+ is for the connection to a TV, and carries both menus and program signals. It is disabled if you select a HD output mode.

The lower SCART socket is for connection to a DVD/VHS recorder. It does not carry menus. It is sound-only until you select the "Copy to DVD/VHS" option on the V+ menus.