V+ Unavailable

virginmedia · 21-03-2007, 20:13

Getting a message saying V+ unavailable.

Its says press reset so i did.

Still no joy can anyone help?

Nedkelly · 21-03-2007, 20:15

Hi on the epg do you get the record series button the yellow one. Has it given you a fault code

virginmedia · 21-03-2007, 20:16

Yes its given 2005

Nedkelly · 21-03-2007, 20:19

Have you got a lot on the hard drive it might need reformating

virginmedia · 21-03-2007, 20:21

erm... 68 hours left it said before.

If i do a reformat what will happen

Nedkelly · 21-03-2007, 20:25

Hi you will loose the programs on the hard drive .I take it you can not access the tv drive oops V+ menu i have seen this before and a reformat should sort this

virginmedia · 21-03-2007, 20:26

So i will lose all my progrmas recorded. i can deal with that.

But

what about my planned series

how do i do a reformat and should i do it?

Nedkelly · 21-03-2007, 20:31

You will have to re do them iam afraid Rabid Dream put this in the info on the site Think long and hard about whether you need to do this. You will lose all your recorded programmes, plus all planned recordings and series. But it might be necessary if your V+ is playing up badly. Remember that if Virgin Media swap the box you'll lose your recordings anyway, so it's worth a go as a last resort.

If you decide to go ahead with the reformat, this is how you do it. You need to do all this using the remote, not the front panel buttons.
1) Press the Home button.
2) Press and hold the Play/Pause button until the display says E-00.
3) Press the V+ or TVDrive button. The display will say E-01.
4) Press the ch- button 4 times. The display will say 'hdd4'.
5) The V+ will then begin the reformat, and the display will say 'rft'. This may take up to 5 minutes. Afterwards the V+ will reboot normally.
If you get in a muddle when pressing the buttons, press RESET, let the box reboot, then try again.

virginmedia · 21-03-2007, 20:45

Thanks mate all sorted.

John

Nedkelly · 21-03-2007, 20:47

Your welcome always happy to help

virginmedia · 21-03-2007, 21:28

While your on the topic.

techs coming to have my standered Box replaced i think the smartcard and the box have gone.

Just wondering what box and smartcard i will get.

Im sick of the paces ive had about 3 of them now

Jon

Nedkelly · 21-03-2007, 21:33

It depends on what he has on the van some days we get pace and other days we get samsungs .We get no choice as the boxes are deliverd to our byboxes its a 50 50 gamble .All you can do is ask as for the cards only the v+ boxes use the virgin card there all same

virginmedia · 22-03-2007, 08:22

So erm... The smartcards in the V+.

Are the same as the ones i will get with the standered box.

Also

Im going to demand a Samsung!!

darcysarto · 30-05-2007, 09:02

I had the exact same problem last night and quite frankly if I'd had to reformat the hd I suspect the missus would have reformatted me. Having tried the reset button 3 or 4 times without success I then tried the age old method of unplugging the darn thing and plugging it back in. Thankfully it worked!

on in an hour! · 30-05-2007, 10:42

Quote:

Originally Posted by virginmedia

So erm... The smartcards in the V+.

Are the same as the ones i will get with the standered box.

Also

Im going to demand a Samsung!!

it wont do any good demanding a samsung,as ned says we have no vision or choice of what we get given.we place faulty boxes in a locker on a petrol station (and such like).that same night a van driver picks them up,then the night after we get the same compliment back in the locker,so if your tech only has pace (weve had nothing but for 6-8 weeks) then thats all he can give you.piece of advice,if someone DEMANDS a specific box they are less likely to get 1 as say a person whos friendly and amiable.(human nature dictates here)