Confusion - why keep original STB?

[joshuasugarman]

Hey.

Just signed up for TV Drive in Stafford. Expected installation next week yey

However, they asked if i wanted to pay an extra £5 a month to keep my current STB! I said no, but i don't really understand what i was being offered?

If i kept it would that mean I can use NTL in 3 rooms? (i've currently got it in 2 rooms)....

Wil I still be ok watching all my channels in my bedroom with the TVDrive box and not the original STB?

Thanks

[Nikesh]

For an extra £5 a month they would have moved your STB into a different room and yes you could have ntl in 3 rooms. Your channels shouldn't have changed so your the normal STB should have your channels on it.

[joshuasugarman]

Thanks very much Don't need it in another room so made the right choice I suppose!

Just wihs I was out the 12 month period so could barter away the installatiion charge! ah well :p

[Nikesh]

How much was the installation cost? I'm thinking of getting a TV Drive.....

[joshuasugarman]

£25 an extra £10 a month on top of current bill.

If i kept current box extra £15 a month

Stafford/Stoke isnti n the list of areas released but hey! Rang up and installation next week

[spiderplant]

Originally Posted by joshuasugarman

Stafford/Stoke isnti n the list of areas released but hey! Rang up and installation next week

Stafford is, Stoke isn't. They're on different networks.

[v0id]

I thought existing customers got free installation only if they kept the old STB?

[Nikesh]

Originally Posted by v0id

I thought existing customers got free installation only if they kept the old STB?

AFAIK That's true.

joshuasugarman didn't keep the old STB so he had to pay for the installation.

[joshuasugarman]

Im in contract for another 7 months.

If I keep the STB thats £35.

If i pay £25 installation then dont keep the STB it works out cheaper as i wont use the extra STB.

[AndyCambs]

Can someone just confirm for me - if you already have two STB, and subscribe to TVDrive, (so you end up with a new TVDrive, and the existing additional STB, one being returned), what's the cost?
My current cost is package plus £15 for the additional box.
My understanding is that since I'll end up with TVDrive and additional box, I'll end up paying package plus £15 in total for the extra box AND TVDrive - and no £75 installation fee.
Is that correct??

[Dean Ashton]

Originally Posted by v0id

I thought existing customers got free installation only if they kept the old STB?

And I thought that the installation fee for those that don't keep the old STB were £75?

Dean

[EssDee]

Originally Posted by AndyCambs

Can someone just confirm for me - if you already have two STB, and subscribe to TVDrive, (so you end up with a new TVDrive, and the existing additional STB, one being returned), what's the cost?
My current cost is package plus £15 for the additional box.
My understanding is that since I'll end up with TVDrive and additional box, I'll end up paying package plus £15 in total for the extra box AND TVDrive - and no £75 installation fee.
Is that correct??

Absolutely correct.

[shiner]

Originally Posted by AndyCambs

Can someone just confirm for me - if you already have two STB, and subscribe to TVDrive, (so you end up with a new TVDrive, and the existing additional STB, one being returned), what's the cost?
My current cost is package plus £15 for the additional box.
My understanding is that since I'll end up with TVDrive and additional box, I'll end up paying package plus £15 in total for the extra box AND TVDrive - and no £75 installation fee.
Is that correct??

I think it depends on what your current package is. If you have the Family pack then you're correct, you will pay an extra £10 monthly for the TV Drive plus £5 for the extra STB (=£15 total). But, if your package is less than the family pack, then you pay £15 for the TV drive plus £5 for the extra box (=£20 total)