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Originally Posted by stuartbe
Proxy servers are usualy used to cut down the amount of load on the ISP's pipe. I cant see ntl ditching this as its there to save them from buying a bigger pipe.
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This is true but any saving on NTL's (external) 'pipe' must surely be balanced against the cost of implementing the proxy servers in the first place. If you start to include the cost of support calls caused by faulty proxies and the factor in an amount for 'customer dissatisfaction' I have personal have little doubt that the proxies cost NTL more than they save them right now. I would (again) point out that the cost of NTL's (external) 'pipe' is falling year on year. The cost of support and customer dissatisfaction is not.
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Ditch the proxy's I say !!!!
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That is certainly one 'option' and maybe there should be a petition for ditching them all togeather ? Another option would be for NTL to make them work but this itself costs money and is something that NTL have failed to do, from significant numbers (imo) of users perspectives.
Personal I see the option of making them optional as a kind of 'compromise / middle ground' option. Those that want to use them can and if they work and improve web browsing performance they will get used (imo). Those that do not want to use them can choose not to. I also think making them optional can only help any 'load balancing' problems, not cause / worsen them, and I have tried to explain my reasoning behind this.
I think making the proxies optional is a sensible, practicle, cost effective and relatively easy way NTL could improve the NTL Internet experience for many of it's users. This is not (from my perspective anyway) about 'attacking' NTL, but actually about trying to find ways of improving their services. It is also not about 'promoting myself' or NTLH. I had hoped that someone else might start the ball rolling (set up the petition) but they did not. I also considered using a 'psudeonym' as the author of the petition, for I was aware that some would choose not to sign it, not based on the merits of the issue, but based merely on the fact that I 'wrote' it. I do however have a personal aversion to using 'false' names and actually thought that this was such a clear and 'unpartisian' issue that such 'personal issues' would not become 'overriding'.
Given that only 5 people have so far signed I guess that either my perception of how much of a problem the forced use of proxies is to users is wrong or my perception of how much people would not sign based on me being the author is wrong
